“Jaimini was so helpful today! I went in to send a UPS package but also had a FedEx item I needed to send that was not yet packaged. I asked if they send them (I knew it was a no, but decided I’d ask anyway), instead of just saying “no”, she replied, No “I can package it for you though, if you’d like!” That was what I needed to hear because that was the last thing I felt like doing. I always love this UPS store & so glad it’s my local one. Everyone is always friendly, helpful, and efficient.”
“At the UPS store Claudia and Abby were both very helpful. I had trouble printing something off of my phone and they were both very helpful and patient when assisting me.”
“I had such a great experience at the UPS Store in Pasadena that it deserves a glowing review. From the moment I walked in, Ali greeted me with a warm smile and was genuinely pleasant to talk with while handling my Amazon return. That kind of customer service makes all the difference.
The store itself is impressive—spacious, bright, and beautifully maintained. Unlike many other locations that feel dim or cramped, this one is well lit, open, and by far the cleanest UPS Store I’ve ever visited. Everything felt organized and welcoming, which made the whole process quick and stress‑free.
I honestly wish this location was closer to me because I would return without hesitation. If you’re in the area and need shipping or returns, this store is absolutely worth the stop.”
“Staff in the print services department are awesome! This is my go-to for printing, especially for last minute needs and self-service. Love that I also earn rewards points for future purchases.”
8:30AM - 6:30PM
1011 Bay Ridge Ave, Annapolis
Shipping Centers
“My husband and family and I have been using this UPS store for years. In almost every case, the service has been FANTASTIC, everyone is friendly and helpful and knowledgeable. Angel and Amy are standouts in their assisting us with sometimes pretty complex shipping and notary services. Thanks for your great service to our community.”
“I always get efficient service when I go to UPS. The representatives are knowledgeable, courteous, efficient and process my package in a timely. The location is convenient for me.”
“As always, Cindy is there when you need her! Although she moved from Waugh Chapel to Edgewater, I'm glad she's still close by to get packages out -- I had 7 items that needed boxes, packaging materials, & shipping. She takes a lot of care with our items and goes over all shipping options. I'm more than happy to support this small business!”
“Kaia, Stew, and Haven were so unbelievably helpful and kind. They were the dream team! They were nice even though I stood between them and their ability to go home. Truly excellent service! Thank you all!”
8:30AM - 7PM
1290 Bay Dale Dr, Arnold
Shipping Centers
“With all the things going around, somehow I end up perfectly on time to be right at close. I thought it was 8, yet it was 7, and that’s how the story goes. And Crichton was so efficient that he helped me micromanage my exact detailed plan. And so while we were in the flow, every single moment, I was instructed on how to physically handwrite the address, I got manila envelopes, I then also wrote each individually, and then as we step-by-step did it like an assembly line, we were able to effortlessly flow one document to the next and then a final payment.
Literally no microsecond of any sort of efficiency was lost, because I was constantly doing a step. It just wasn’t done in bulk. It was more of a flawless, simultaneous effort—bouncing freely between every sort of step. While he was filling out something, I was doing something, and while I was doing something, he was doing something. Because instead of doing it all at once for me and all at once for him, it would have taken a significant amount more time. We did it as an efficient assembly line.
While at the same time, he was able to efficiently empty the mail room and help one other customer and then also help a woman within literally a time span of not even a quarter of a nickel. Literally within probably 6.9 minutes to 7, it was so fast. Very few have this capability.
I don’t understand why 1290 Baydale Drive, Arnold, Maryland doesn’t compensate accelerated methods of efficiency finders, for there are really truly only a few who have mastered the art”
“I truly must take a moment to let it be known that the TWO gentlemen working in this UPS store were informative and patient, and they gave me top knock professional care with my delicate situation. The store was crowded, but both men worked diligently together, clearing their store with smiles and great attitude for all.”
“Service was excellent (the women behind the counter was kind and knowledgeable). They were able to take care of my packages even after my local Post Office closed earlier in the day. Very convenient.”
“Thank you for taking care of my box, everything in very good condition, just as I sent it, it also arrived, thank you, and I recommend it 100% so that you can carry your parcels, it arrived before the time, thank you, maritime air cargo.”
“I actually went to the FedEx box that is next to this UPS drop box, but the UPS box definitely was there too! Both are outside of the building, which is great because I was there on a Sunday, and the building was locked.”
“AIT Worldwide Logistics was awesome to work with for my delivery. I originally had my delivery set up for Friday, and they were able to get me my delivery four days early. The staff was professional, friendly and on time for the delivery window that was given. Highly recommended AIT Worldwide for my next delivery. Thanks!”
“I was completely satisfied the service and atmosphere. The customer service was OUTSTANDING! The front desk attendant was very attentive and efficient. This location has everything you need and will go above and beyond to get you needs met in a timely met.”
“This place is FAST. I was in and out in under 3 minutes. As were many customers. As soon as we walked in we were immediately helped by the store manager. Granted most of us were just dropping off multiple packages but he could of let a line form. Thanks!!”
“It's an odd little drop box by a tiny storage building out near the end of a parking lot. Honestly, I'd hesitate to us it, except my bank pointed me there when I asked about nearby FedEx locations.”
“Great service! Amazing little shop with LOTS of varied services. Small business, locally owned. Very pleasant and knowledgeable owner. Will definitely use again!”
8:30AM - 7PM
1783 Forest Dr, Annapolis
Shipping Centers
“Br. Sukhbir was incredibly kind and helpful in getting our infant's passport photos done. We went to two different places to get his photo taken, but no one was willing to put in a little bit of effort. He has a very kind and caring personality.”
“Perfect place for UPS package drop off! I use this UPS Store all the time for my work-related package shipments and the experience is always smooth and professional. The staff is friendly, fast, and very helpful. Special hats off to manager Eric — he is absolutely awesome and always goes above and beyond to help customers. Highly recommend this location for anyone needing reliable shipping and drop-off services!”
10AM - 6PM
407 George Clauss Blvd, Severn
Shipping Centers
“Walk in to dropped off a package to seller. One man just hi and worked on return item quick and easy . He asked if I need to put in a box( need to buy a box) or ship it in original box like this ? I answered if possible to ship it with its original box i would appreciate it. He said yes he will help taped it . Thanks
Done .”
“I received great service & special attention by my UPS service agent 'Shieve' . He totally explained how the system worked and what needed to be done to be successful. He then made it happen ! Thank you UPS store for having qualified and well trained employees !”
“I have been going to this fedex since 2019. I overnight my packages every week. I have never had a lost package go out at this facility. Im not sure why people are saying they are rude. I haven't met one rude employee yet. They know my name when I walk in and always stop to greet me when I walk in. I wouldn't go to any other fedex but this one.”
“I have been going to this fedex since 2019. I overnight my packages every week. I have never had a lost package go out at this facility. Im not sure why people are saying they are rude. I haven't met one rude employee yet. They know my name when I walk in and always stop to greet me when I walk in. I wouldn't go to any other fedex but this one.”
“I love this store! Can’t say enough good things about them. I have shipped things through them many, many times. All of the staff is super friendly and helpful, polite, kind, and well mannered. They also offer a variety of different services besides shipping. They offer a very reasonably priced notary service, PO boxes, and there’s a xerox machine there to make copies on if you need them. They also have a nice selection of things you might need when mailing something:boxes, bags, pouches, bubble wrap, sharpies, tape…all the things. And they are a return option for Amazon as well. There is rarely a line and when there is, it moves very quickly as there’s typically 2-4 ppl working. I stopped in on Monday to mail a return. There was no line. I was in a s out in 2-3 minutes. Mark assisted me. He has helped me many times when I’ve been in there. He’s always super nice and fun to talk to. Very personable. Ryan was also there packaging things up getting ready to ship out. He has also helped me in the past. I’ve found both to be great guys, very helpful, nice, knowledgeable and good at what they do. I’m very happy to have this store so conveniently located.”