Bank of America, featuring a Drive-thru ATM, offers excellent service to its clients. The staff is described as professional and knowledgeable, with particular praise for representatives like Mayrim Uzcategui, Manager Patrick, and account consultant María. They are recognized for their helpfulness and dedication, often going above and beyond to assist customers. The bank has also taken proactive steps to enhance cleaning procedures and may temporarily modify hours to serve clients better. Customers are encouraged to check the hours and services available through the Mobile App or website.
Sandra Dubon was the best! She was attentive, helpful, and kind. She made sure everything was okay and answered all of my questions. If you're going to this branch, you should definitely ask for Sandra!
July 2025
Patrick was wonderful! He was quick to help me and was very kind. He was thorough in making sure everything was correct with my exchange. If you’re going to this location definitely ask for him to assist you !
February 2025
Excellent service from Mayrim Uzcategui, very professional in her work and the time of the process was in line with the expectation. I highly recommend her service.