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“I was a little worried after reading reviews of the UPS in Pikesville charging for supplies for Amazon returns, but this location was great. I was in and out in under 5 minutes despite walking into a line. The associate was efficient and friendly and I would definitely recommend using this location.”
“I have nothing but positive things to say about Postman Plus. Every time I’ve gone into that place, I am greeted with smiles. They have always been so helpful and during difficult times, they have shown such concern and care. I really appreciate having someplace to send my packages securely. The porch pirates have taken over and I never have to worry about not receiving my packages. They ate the best!!”
“I love Postman Plus! I prefer my local mailers over the actual branch mailers!! They are kind helpful and they are almost a one stop shop! Heads up QRS codes only work at main branches.”
“Nice people place kinda tight but doable , no more thn two trucks in parking, wait right next to curb whn parked truck gets dock then go in chk in , 20 minutes in nd out , keep up good work guys”
“Walked in the door with an oversized package and pre-printed label. Was planning on purchasing packing tape to seal the box but one of the team members greeted me at the door, took the box, said they'd take care of sealing it and applying the label, then showed me how to print my receipt. I was in and out in 2 minutes tops and he was so kind! Customer service doesn't exist anymore, it was so nice to have such a pleasant experience.”
“This is a great shipping place, and yes, it's also a sports memorabilia shop (as others have noticed. Been in business for a long time. There are a number of UPS places in the area -- this one is my go-to shop. They're competent and reasonable.”
“Purchased computer workstation from Rasmus auction that had a short 2-day window for pickup. Called and then submitted information to 1 Stop Pack N Ship. Received timely estimate and confirmation of pickup of the item. Item arrived well packed a week ahead of my estimated timeline. I will not hesitate to use it in the future.”
“Here's the deal with this store. If you need to print something go to the library as it is cheap . But if you need other services or to fax then I do recommend this place in spite of faxing being extremely high. But they did offer the option of sending the fax via email which was very reasonable. The thing that is so great about this place is the customer service and the employees willingness to help and direct you. Very friendly atmosphere, customer service oriented”
“Very helpful and very nice employee's. They fixed my Ipod touch where no one else would even try. Fair price and quality work. I recommend them highly.Joel B.”
“A great locally owned UPS store. Having had a mailbox at one in New England for over a decade, it makes me happy to have found another that is well run after relocating.”
“At such places you always get nervous, tired and waiting forever. This is the BEST location I ever been too. Joel is super friendly, knowledgeable and open to help.Thank you, guys! Keep up!”
“I came in on a Saturday in dire need to print program booklets for my nephew's funeral. Rob assisted me. He was very helpful and compassionate given the situation. He made some suggestions and offered some help to work with my budget. There were a few mishaps while he was off and another employee dropped the ball but after a few phone calls it was resolved. They are a bit more expensive than competitors but Rob's customer service made up for it.”
“I stopped into the store on a Tuesday on my lunch break to complete an Amazon return. I wasn’t aware of amazons new policy that customers had to pack their own items. I wasn’t pleasant as I was in a rush (absolutely no excuse) but the team stayed very professional and helped me pack the item and were amazing. I apologized for being a pain in the a** and wanted to give the team a shout out for being top notch.Thank you!!!”
“There is an employee at this location named John and I can confidently say that this dear man does not get paid enough. Twice now, I have haphazardly brought an ungodly amount of Amazon returns. Not only that, but my QR codes were a mess and I did not have them matched to my products. Both times he has chugged his mango Pepsi in preparation to take care of my large order with zeal. Truly, more businesses could use customer service like his and I am so appreciative that he was there to assist me.”
10AM - 6PM
2131 York Rd, Timonium
Shipping Centers
“I bought my HP laptop in this store about six years ago and I am still satisfied with my computer. I had come back to Staples several times for pc tune-up, virus removal and repair. Everyone was great!”
“I was on a very tight time schedule for a rush job of 100 two-sided color copies for an unavoidably last-minute family matter. I got the materials in a partially complete state on a Sunday evening and I needed to prep them for copying such that I could have the finished project a little more than 12 hours later. I uploaded the finished materials and my payment/contact information via The UPS Store website. Shortly after the store opened on Monday morning, I received a phone call from the store that the upload--in particular, the layout to be printed, wasn't successful due to a problem with the UPS server. My heart sank, because I could see that my tight deadlines were about to be shattered. But Peter, the representative, was reassuring. I only had to send him the materials in an email attachment. He waited on the phone while I sent the email and then confirmed that the materials were ready for copying. He understood my need for the job to be rushed, and said that he expected the finished job to be ready for pick-up around noon. That would be tight, but doable. Yet, not even an hour later, he called back to say that the job was complete, looked good, and was ready for pick-up. After the delay, my job was still delivered when I ideally needed it. When I picked it up, the several staff members I dealt with were polite, efficient and professional. I could ask for nothing more. And, the price I paid was exactly what I was quoted by the website, and about half of what their major chain competitor quoted. This was a total win. The combination of personal service, attention to this customer's need, and competitive pricing was all I could ask for. They'll be my first choice when I need printing and shipping in the future.”
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“brandy at hunt valley UPS went above and beyond for me today. i lost my receipt for an expense on a corporate card. i had the date and amount. 1/31 . Brandy scrolled through all of the receipts for the past three weeks and found my receipt. i was able to turn it into my company. true service. Blessings upon you Brandy. and your family”