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“Amazing customer service from Tanya. She was so friendly and nice. Could tell she actually wanted to help rather than sell products.
Cory was also amazing helping us locate the perfect type of bed we were looking for when we first came in. We came back a second time after checking other places the customer service alone reeled us back in.”
10AM - 9PM
8125 Ritchie Hwy Ste E, Pasadena
Furniture Stores
“Mr. Masood got us a great deal on a brand new bed set and worked to get financing. The customer service was great and got everything taken care of quickly. Thank you so much!”
“Gary was great ! Just bought a mattress and base from him. He was very knowledgeable and informative about all the different products there to help us pick the right set up. He was very professional, not pushy at all and got us a great deal. Very happy with our purchase !”
10AM - 8PM
8640 Pulaski Hwy #119, Rosedale
Furniture Stores
“Great salesman. Very knowledgeable and valued our opinion. Wasn't pushy, great attitude. Joe was terrific.Definitely will recommend all my military family to come and see Joe..”
“Thank you for the mattress. I did same day cash once I bought. I was looking for over 3 days learning as well. I didn't want to impulse shop and i wanted collective information before i spend over 1000, I kept asking questions then got the one I felt i needed. With a good price as well. I dont know the mattress industry an I dont wake up an buy a new mattress every single day. Just once every few years when needed. So I felt I got a great deal posturepedic by sealy. ( I hope this last 10yrs) or at lest 6-7
I think most complaints people make are just a preference issue for how they sleep rather side or stomach and preference , soft vs firm or stiff or what is actually firm in their own minds compared to their old mattress.
So im not over thinking it and over analyzing like others do im happy. I wish it was a little soft with hug to my body tho, laying on it without sheets in the store with plastic on top for 30sec is a way differently feeling then what i would feel every night at home. maybe it will soft as time goes. But I also RATHER not sink in my bed tho. So can not be picky all around its better than what I had”
“Had an extremely seamless and quick experience today at Mattress Firm in Canton Crossing. Kandice welcomed me immediately and even though I had little idea what I was looking for, she set me up with the Goldilocks of mattresses and frames, perfect for me. HUGE SAVINGS and everything was loaded up in my car before I knew it. Get there now!”
“Michele was very helpful and showed us various options for our needs. She took her time with us and she was very kind and pleasant. Highly recommend, if you can-... ask for her when you visit.”
“I’m so happy with the service I received from Matthew at Wayfair Hanover. He was friendly, knowledgeable, and very patient while helping me decide. I found exactly what I was looking for thanks to him and his amazing team.”
“One of the best experiences buying furniture. We were able to secure a lot of new quality furniture and Keith is the most knowledgeable when it came to selecting a bed and new furniture. The process was streamlined and everyone was friendly and made the process easy.”
“Jennifer, Ananda Nikari. and Eric Love this place everyone is so kind and nice and very helpful for all your needs. Exceptional job done by everyone and every Dept thank you guys and God bless.????”
“Michael and Seth offer excellent, professional assistance. Their recommendations were most helpful! We had a multi purpose situation - home office and guest room. The Ottoman solved the issue. It is well made and folds out into a very comfortable bed.”
“My experience here today at Gavigan’s Glen Burnie location was awesome. Special thanks and excellent customer service from Ms.Valerie C. She was very pleasant and helpful during my time of need. Valerie made our experience easy and put me at ease. Thank you!”
“J’Vonne Black was amazing to work with. If he didn’t know an answer to a question he found out the answer with a smile. We bought our nectar bed here and we can’t wait to receive it.”
“My associate, Jay was amazing super friendly and very helpful. I was really unsure about what I really wanted, but he helped me pick out the perfect items for my apartment. Thank you, Jay!”
“I visited the store just to compare prices but ended up buying a full living room setup because the designs felt more modern than other places nearby. The salesperson helped mix and match sofa, center table, and shelves so everything looked coordinated. Payment and billing were smooth. Delivery came one day later than promised due to transport delay, but they informed me beforehand. Assembly was quick and neat. One minor issue was a slightly uneven table leg, which they fixed the same day after I called.”
“Excellent inventory, communication, and accommodation of our pick up.
We love our new sofa and will definitely be keeping up with Mary Kay’s ever-changing inventory for our next piece!”
“Service was superior as well as products in store, delivery is first class.
Experience was Superior and we won't go to any other furniture or bedding store.
We found the one place, won't or don't need any other.”
“they hooked us up with the deal and had it out of there with the living room furniture in under 30 minutes. it's very clean, the people there are so nice, and the selection is great. would highly recommend”
“TL;DR: a couch from Su Casa is an investment in an awesome local small business, American manufacturing, and the couch itself - that won't require replacement every 10 years like some intentional garbage from Ikea, joybird, lovesac, etc.
After dealing with a degrading Ikea couch for 8 years, I finally sought out a replacement. Lots of people recommended online stores, like joybird or lovesac, but so many reviews suggest they're little better quality than Ikea with a polished PR facade, and sample swatches confirmed that. I went to a few secondhand places, like second chance, but couldn't find anything in the right size. After finding some good options in their online store, I went in to Su Casa, and holy smokes it was the best decision!
Their materials were clearly higher quality/more durable than the online swatches I received, and their customer service was excellent - knowledgeable and available to sufficiently answer all of my questions. They helped me with each customization decision and even added throws to my order over the phone a few days after I placed the couch order in store and realized I should get the pillows. They kept me updated about the couch construction and even asked, after it was completed, that the packaging/shipment portion be expedited (after I called to check on progress since I had a guest coming into town who I wanted to give a not-falling-apart couch as a sleeping option). Then 2 friendly delivery guys miraculously managed to get each piece of the couch up my front steps and in through my front doors without even touching the couch or wall. The couch is fabulous and perfect and still feels and looks brand new after 3 months (with 3 rambunctious kids). It cleans up easy and seems impossible to damage with scratches.
On top of ALL of this perfection, I'm so glad to support American builders and this excellent local business. Yeah, those online companies may cost $500-1k less than a similar couch at Su Casa, but you get what you pay for - a decline in quality and service, and no American manufacturing. This couch may have cost 2-3x as much as a current, comparable IKEA couch, but I'm sure in 10 years it WON'T be anywhere near falling apart. I'm betting it'll still look great!
Thanks Su Casa for being an awesome Baltimore option for home furniture/goods!”
“Store was great. Inventory of household items was varied & well stocked. We were amazed at the rug inventory & selection. Staff was friendly & professional with knowledge of stocked inventory. Store was also super clean with wide aisles.”
“Phenomenal place with great selection. Friendly and welcoming staff. Great prices will come back through again. Thank you to the staff for keeping this awesome establishment. Much wow. Very Nice.”
“Great furniture showroom with lots of options for every room in the home. The staff was very helpful, even informing me of a sale coming up in two weeks which is saving me 20%. If you want nice furniture and/or want to see local artists work for your walls, I highly recommend checking out this store. They work with a local company for delivery as well.”
“I cannot speak more highly about the team that works at this location. I went in 2-3 times before making a purchase and they were SO kind, answered all of my questions, and had the perfect balance of sales pitch & genuine interaction. I felt super supported in my purchase and am kind of sad I don’t need to go back anymore. If they’re seeing this, you guys are amazing!!”
“I do love this store, but I don't like the CVS staff. They're pretty rude and don't give a lot of details about medicines or products. They always give my mom a hard time and complain about everything if we ask them a question. Could be better, but overall the target is real nice!”
“Love it there, it's close to my house prices are reasonable. I've bought several pieces of furniture there yrs ago and they are holding up nicely. It's the best furniture store around, and when I move even an hour or 2 away I will still buy from here. They even have Christmas decor they are selling.They have me as a customer for life.”
10:30AM - 6:30PM
4510 Erdman Ave, Baltimore
Furniture Stores
“You have to come here . I appreciate the location, prices and same day if not next day delivery.I ordered my mattress yesterday and had them delivered today on time . They keep there word and lots of times a box spring is included. Very fair pricing . I may buy my beds from this place also . 5 star .”
“Debbie was so amazing she had great customer service. Her attention to detail was amazing started the call with peace of mind. I ended the call with peace of mind. I would definitely recommend this location, especially if Debbie is helping you.”
10:30AM - 7:30PM
809 North Point Blvd, Baltimore
Furniture Stores
“So Clean And Organized, The Staff Is VERY Professional And Helpful And They Had A Nice Selection Of Things! Gotta Couch And Recliner Set, 2 Side Tables, A Coffee Table And 2 Bar Stools For Less Then $500”
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“I went to pick up a Key Bridge t-shirt. I was pleasantly surprised at this cozy little shop. They have many unique gifts for sale. I never knew it was there & actually passed it while looking for it.”