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“Mr. James is an excellent officer here, he solve everything very fast, professional and very friendly. Thank you very much for your good work, you are making this office bright”
8:30AM - 1PM 2 - 5PM
10400 Shaker Dr, Simpsonville
Post Offices
“Best USPS ever.
The staff here is professional and kind - very helpful for whatever you need.
I use this post office rather than other closer locations just because this one is excellent!”
“I visited the post office to renew my daughter’s passport, and N'dia made the entire experience exceptional from start to finish. She was consistently pleasant, professional, and highly supportive. Her patience in guiding us through each step and her strong attention to detail truly stood out. N'dia’s outstanding customer service left a lasting impression. I highly recommend recognizing her for her excellent work and ensuring her exceptional service is acknowledged and continued.
Ndia, thank you for going above and beyond during our visit. Your patience, professionalism, and genuine care made the process seamless. Your dedication to great customer service does not go unnoticed! Thank you again for your time and for maintaining such high standards of service.”
“I was so pleased with the excellent customer service here. My family went there to get our passports. Michael and Z were so helpful. Michael walked us through every step of the process and what to expect, answering the many questions we had. We found him to be very thorough and knowledgeable. Best experience I have ever had in using postal services.”
“Long line but Tiffany worked hard to help everyone! It was my first time sending priority mail and the employees were really helpful and quick with the process. Definitely will come again.”
“The absolute most wonderful post office experience I've ever had! She's so incredibly kind and cheerful and I will now drive out of my way to come here instead of going to my local post office down the street.”
“Have done all my kids’ passport photos here. They are patient with babies and young children and careful with the application.
Parking is good. If your package has a prepay label, you can skip the line to drop it off. The price is right, and the lines are only really bad at Christmastime.”
“Local post office, I've never met the femme presenting person many of the reviews have mentioned. Only the masculine person. They/he's really nice always gives excellent customer service.”
“I come here regularly to ship out packages and I have never had a bad experience. The staff are always kind and I’ve never had to wait too long even if there’s a line. Ms. Jay is always extremely friendly.”
“It's small and quaint, but I wished they had another person to help with the line. They only had one windows open near closing time and the line became long.”
“Went here this morning and the man who helped me was very nice and patient while I was asking all of my questions. Will definitely be using this post office again!”
9AM - 5PM
19 Olney Sandy Spring Rd, Ashton
Post Offices
“Really nice workers! When I went, the man working at the counter actually stuck the labels onto my packages I was shipping out and had a nice attitude.. unlike other post offices I’ve been to. I think this is best usps office you can go to around here :)”
“Did our daughter’s passport here and the guy who helped us was a hoot. Funny, wry and extremely efficient. Probably the best post office experience i’ve had!”
“The people working at this post office are extremely friendly and helpful. Convenient location and ample parking. Really enjoy using this post office and interacting with the folks who work here.”
“I missed a signature-required delivery while away, they (staff at this location; fifteen minutes before close, at that) were super cordial and apologetic that it was taken for delivery again after I’d requested to pick it up, and they were very forthcoming and transparent about when it would be delivered so that I could make it home in time to receive it. They even called the delivery driver to see if the package would be dropped off or taken back on that business day, “just so you know what to expect.” I couldn’t ask for better customer service.”
“What a wonderful little post office. The lady who works there is so sweet and helpful, and honestly this is one of the best post office experiences I've ever had.The negative reviews for this place are in bad faith, since they've never even been to the location since it is on base.Overall, I'm so glad this place is here.”
“I’ve always had a good experience here, not sure why the reviews are so bad. I’ve sent both international letters and packages, and domestic packages with no issues. The kiosk is always working and there’s not usually a line. The workers are extremely kind and helpful and make the stressful process of sending international mail feel easy and quick. Always lots of parking too. This is my go to post office now!”
10AM - 5PM
3802 International Dr, Silver Spring
Post Offices
“I am a regular customer here and all of the employees are pleasant and very helpful when I need anything. Ms Jenny is #1 and it’s always a pleasure to see and do business with her! ?”
“I've never had a bad experience at this post office. The lines have been long and I've had to wait but depending on the time of day that's to be expected at any post office. The staff has always been kind and very friendly.”
“Haven't been to this location in quiet some time. The atmosphere and staff was horrible. It was all new staff in there today. They were all pleasant, cheerful and helpful! Was a nice change! Hope they stick around!”
“My name is jing. And I am a neighborhood with 3 min driving distance. Today I came in at the very last minute today, and Clerk Stinson (S-T-I-N-S-O-N) at this USPS location was incredibly helpful. She reacted quickly, helped me pack everything properly, and handled everything with impressive efficiency. I’m truly grateful for her assistance, and I sincerely apologize for coming in so close to closing time. Thank you, Stinson!”
“Great customer service by Beverly and Jasdeep. The place was filled, but they ensure to apologize for the delay and try to move as fast as they can to get to the next customer. The place is obviously understaffed, but that is expected at most government organizations these days. 5 stars is for the excellent customer service. Hopefully they fix the staffing issue in the near future.”
“I'm not sure why this post office has such bad reviews. It's definitely not because of a dear lady named Ana who I've dealt with 2 times and has gone above and beyond to help me. Camilla is also another very polite and respectful employee there. Thank you ladies for all you help. If only more people took the time to share kind words and experiences this world would be a little nicer”
“Marsha is amazing!! Super friendly and efficient. An incredible asset to USPS. I come here frequently around 10-12 most days to drop off items for our business and never have an issue”
“after avoiding this post office for quite a while now, I was rushing and stopped in for a quick package drop off and was met with pleasantries from Tanya who was very kind very welcoming and engaging . Tanya is what they needed she smiled and was very helpful, polite and definitely a great change for the better. I'm thinking that i just may be able to tolerate going back in for service . Thank you Tanya for awesome customer service.
I'm back at the post office and I cant say enough about LaTanya, she is the absolute BEST she is so helpful so kind and a pure joy at the post office . Thank you for her.”
“I never get the name of the postal worker. Every time I've been to mail my packages he's very cordial with a pleasant attitude. Not to mention my packages are always delivered way before expected.”
“Dropped off our wedding invitations here and had a good experience. The postal worker confirmed we had the right stamps and got them mailed quickly, even after dealing with a difficult customer right before us. Appreciated their professionalism and help!”
“I went Saturday morning. There was a long line. Sharon was apologetic for the long wait and was very friendly. Her energy was radiant and calming. Phenomenal service. People like her make the world a better place.”
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“Best USPS location. Always quick and easy and everyone I’ve met at this location is super sweet. I moved further out but I always make the extra drive here because it’s worth the customer service!”