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“I became an Aero customer today after receiving a call from Jessy. She made the process easy and painless. I am very happy with my experience thus far. Thank You.”
8AM - 5PM
7508 Old Alexandria Ferry Rd, Clinton
Propane
“I recently received outstanding service in the Suitland/Temple Hills/Marlow Heights area, and I felt compelled to share my experience.
Every staff member I encountered was extremely helpful and professional. I interacted with four gentlemen at different points during my visit, and each one contributed to making the experience smooth and pleasant.
The supervisor—whose name I unfortunately forgot—was truly exceptional. He had a Louisiana accent and carried himself with a level of professionalism and care that stood out. He is, without a doubt, a top-tier supervisor.
Mr. Michael, my service representative, was equally impressive. He was gentle, kind, and highly professional throughout our interaction, ensuring everything was handled with care.
I also want to acknowledge the two other gentlemen who assisted me—one who finalized my service and another who handled my equipment. Their support did not go unnoticed, and I sincerely appreciate their help as well.
If possible, please extend my gratitude to the entire team. Their commitment to excellent customer service truly made a difference”
“My experience with this particular U-Haul location, is that I was treated like they value my patronage, they value me as a customer.
I rented a small size box truck to move my personal property to a new place, it was explained to me by the nice and friendly clerk the policy when I return the truck back during after hours but I forgot to use the app system to return the truck doing after hours. Because I forgot the system penalized me $23 dollars, when I explained the situation to Henry who is the manager the following morning, he credited me back the $23. To me that is CUSTOMER SERVICE.”
7AM - 7PM
8671 Central Ave, Capitol Heights
Propane
“The first time I came to this location a gentleman was very helpful with us picking up an 8x4 to attach to my truck. He answered all worries and concerns, even reassured and taught us quickly how to back up with the uhaul. that was around 1 September 2024.
Here again 15 January 2026, helping out my father move, got a 10ft truck and an auto transport from U-Haul Andrews Air Force base where the guy placed straps on the auto transport incorrectly, by the time we got home they we completely off . We came to this location and Tony was so knowledgeable and again reassured and replaced the terrible straps and job that was done. Definitely gave us warm and fuzzies, I feel safer and more comfortable traveling across country.
Great job team! Thank you for the excellent customer service and all the help amd patience with us!”
“Very easy process, as soon as you get there, the guy refills it for you, you pay and leave, in like 5 minutes, great price as well. And there are also signs pointing to the propane refill spot to assist in finding it.”
Propane
Propane
Propane
Propane
Propane
“Honestly I think this location are doing Excellent customer service,They should just keep it up, especially kenneth and Taneesha they were very helpful in making sure the process was smooth by guiding me step by step by ensuring I have a safe and successful experience. Thank you UHAUL.”