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“Had a great experience on Thursday visiting the store and working with Sales Associate, Jayla! She was so helpful, knew what she was talking about and helped guide us through selecting the perfect couch. Cannot wait for it to arrive!”
“The salesperson, Elizabeth, was patient and helpful during our several visits to select fabric samples and the right chair. She kept us informed during the process. The delivery was on time as well done.”
“Charles is an excellent associate! He was knowledgeable and helpful. My issue was finding a sofa to fit through my narrow doors . He arranged for the design lady ( who was excellent also) to come and measure my space. I can’t wait to get my beautiful sofa!! I would show my sofa but I want to keep it for myself!! ( shameful!)”
“Needed a few chairs for new office space. Mark Downs was the answer. The staff was knowledgeable and helped me make the right choice. Everyone loves the new chairs and it's a great addition to our space. I will definitely be back!”
“Caroline at the Towson Arhaus was amazing. I’ll preface this by saying that I’m a guy with no interior design experience. I went in to check out a few specific indigo colored throw pillows for my couch that I’d seen online. It was about an hour before closing. Caroline listened to what I had in mind and then quickly got to action. She was incredibly helpful in offering a number of suggestions of varying designs and colors. I walked out an hour later with two indigo throw pillows and two large grayish (chinchilla) lumbar pillows for my couch. I’d been looking for potential combinations online for a while, and Caroline came up with the perfect combo in about an hour. It was very impressive to see Caroline in her element, thinking up new ideas to fit my goal. I’m extremely happy with my purchase, and I could not have gotten to this point without her help. I was also impressed with Arhaus’ quality and selection and with how friendly the whole staff was. Great customer experience!”
“We had a fantastic experience working with Kristin Forster at the Towson Ethan Allen. We went in thinking about replacing an old area rug and came out with a beautiful new rug (perfect for a family with kids and dogs), and gorgeous new window treatments that perfectly for our eclectic design style. Highly recommend working with Kristin and the team in Towson!”
“This is a great little store with great items for the house. Unfortunately SOME members of the staff are not very helpful. I wanted to buy a lamp and couldn’t figure out how to change the light bulb and all I got from one of the ladies was “if you can’t figure it out, then don’t buy it” and walked away! For a relatively expensive store, this is not what the type of customer service I expect; so they lost a sale, not so much because of the item but because of the annoyance I felt after this response.”
“For a long time I thought target was higher than Walmart and in some areas they are but some areas they aren’t. They are very convenient always have what I need and almost every trip I find something new . Also has good deals if you look around or depending on what you are looking for .”
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“Gary was awesome — knowledgeable, honest, and extremely helpful. He made the mattress buying process painless. I wanted to avoid buying online, and I’m glad I stopped by Mattress Firm. Couldn’t be happier with my experience.”