10AM - 8:30PM
920 Largo Center Dr, Upper Marlboro
Mobile Phone Accessories
“Really awesome store. I came here to buy a charger and ended up getting a great deal. I purchased an Apple battery pack for $30 — the original price was between $80–$100. I’m super satisfied with their customer service and willingness to negotiate. Highly recommend!”
“I came in for my son’s Nintendo Switch, something minor, and the associate that helped me was Danny or Daniel. I showed him what was loose and he took it to the back and was done in no time. I definitely recommend this place for any device services.”
“I had the tip of my charger break off inside the charger port of my IPhone. I brought it in and less then 5 min they had it out. Charger works again only need a new charger cord.
The staff was very friendly and just an overall nice experience!”
“Nobody likes having phone problems. Mine was complicated as I waited years to get a new phone. Donte at the Verizon Store went above and beyond and even got on a call with me and Verizon customer support to get my new phone working. There were a lot of steps. He even saved me some money along the way. Super friendly and knowledgeable.”
“I visited the T-Mobile store yesterday, store 4SCD in New Carrolton, MD. This has been one of the best experiences of shopping I ever experienced. Julia Tchapdieu (Mobile Expert) greeted me with a friendly smile, professionalism and extremely prompt amazing service! She consulted and helped me with the purchase of the new iPhone 12 for my wife and changed my SIM card and placed me on the amazing T-Mobile network! Her dedication to excellent customer service and professionalism reflects great credit upon the T-Mobile brand! I will be visiting this T-Mobile store to have Julia consult me on mobile advice going forward. My overall rating undoubtedly is 5 stars for without hesitating. Julia deserves a big raise and the biggest recognition for her amazing friendly service and professionalism. Thanks T-Mobile for hiring this jewel of an employee to represent your magnificent brand! :o)”
“I had a great experience with Lilian, Denis, Ángel, and Ana. They sold me a phone and the whole process was quick and easy. Plus, they have great taste in music, which made the wait enjoyable. I highly recommend them for their friendliness and excellent service!!!!”
“I visited twice for the same issue. Unfortunately, Ray was not helpful during my first visit—his demeanor lacked professionalism and didn’t reflect good customer service. On my second visit, I was assisted by Daviente (hopefully I spelled his name correct), who was the complete opposite: pleasant, attentive, and engaging. He provided excellent customer service and resolved my issue efficiently. I appreciated his support.”
“Rico was my service Rep. Rico is the epitome of professional and excellent customer service. Nice, curteous, knowledgeable, helpful, and displayed patience and integrity. He was easy to communicate with. Because of his excellent service, I not only purchased the product that I came to purchase but also purchased 2 additional products.”
“Cameron was very knowledgeable and professional. I am new to doing everything on your phone. He was patient with me showing me what my phone can do. I was amazed, his integrity and personal commitment to excellence showed. Thank you so much Cameron for making my experience with your company so much better than any T-Mobile experience that I've had with them in 15 years of interaction. You should be rewarded not every person in customer service has your outstanding ability to make a great impression.”
“Great service. Aaron was knowledgeable on the products and had many options. Ended up getting a laptop and he gave a lot of insight on the product and its capabilities. Will be back for more items”
“I had the best experience yesterday at the Dunkirk AT&T store. The salesman was super helpful and knowledgeable and patient. I can’t say enough good things about him and his service.”
“The ONLY reason I gave this location 5 stars is because of the nice gentleman named Ian that helped me last evening (7/8/24). I was really frustrated once I came in and realized that it was only 1 person working and that was Ian. Once I was helped by Ian he gave me and my son tip top service!!! That man helped about 5 or 6 people this evening all by himself and never once showed any frustration, aggravation, irritation or was rude to anyone one of us. He was extremely pleasant and very apologetic to all of us every step of the way! Give Ian some help in that store! It’s ridiculous that a mobile store that makes that kind of revenue can’t pay employees enough to come to work. No employee should be left in a store alone, servicing multiple customers in a store that has visual damage of a recent robbery. AT&T management you should be ashamed to leave anyone in a store alone after such an incident. Ian, I wish you nothing but the best on your journey with AT&T or your next career move. Good luck to you and thank you for your EXCELLENT ATTITUDE AND CUSTOMER SERVICE!!! It did not go unnoticed! And to the management and overseers at this location if you think I’m lying I beg you to run the cameras.”
“Mountee was very helpful. Extremely knowledgeable about products and services. He went above and beyond setting up our Apple Watches and answering other questions and concerns. Very professional and would recommend others to see Mountee.”
“I just have got to share my experiences at this cricket with a worker his name is Donny Seto. He is an outstanding man, I really appreciate him without him there is no cricket store, he amazes me the way he takes good care of all his customers and no one leaves that store unhappy, he makes sure everyone is happy before they leave the store and he has alot of patience. This is the best people person ever so come to this store to buy all your phones, chargers, headset and so on, I promise you won't regret it, you will get the best service ever again his name is Donny Seto.”
“My salesperson, Heydi was incredibly helpful, knowledgeable and took the time to answer all of my questions. I'm so happy with my new phone and the courteous service I received. ☺️”
“This is the cleanest store I have been to, and the first to actually offer me a phone that seems to be fit for me, Mario was honestly the best he made sure all my stuff was transfered. I came to pay my bill and he got to telling me about the new phones they have and I went and got it! He's probably the best rep cricket has.”
“Outstanding service!!! Quick walk in to replace I phone screen. I called 6 places they had the best price. Was in and out in less than 15 minutes. Highly recommend 10 stars!!!!”
“You need air. It it totally unfair and inhumane to have staff and customers in a store using fans you her in place to dry up water from a flood that happened last year. The staff is working hard and deserve better. It's disgusting that you would ask about the service she provided when the conditions of the store and temperature are the worst part of the experience. Fix your business up and quality and traffic will improve.”
“Great costumer service!!!!!
Very professional patients and informative.
I've been at different locations but not the same it's same company but different experience.”
“Alexander was extremely helpful with my device clean up, I recommend his service. He's worth the drive if not in the area. Definitely come see him. He's the assistant manger!”
“(Translated by Google) Thanks for your attention because it has gotten me out of a worry now I can be more calm.(Original)Gracias por la atención porque me ha sacado de una preocupación ahora podre estar más tranquilo.”
“Desmond, thank you for providing such outstanding customer service! As a result of your great professional and friendly service, I look forward to continuing my relationship with the Watkins Park Verizon location and I will strongly recommend to others.
Again, thank you for the positive customer service experience!”