Wouldn't sell life saving medicine for my dog because they were closing soon but still open. We were there 20 minutes ahead of time. Highly unprofessional and unethical.
January 2024
This store refused to help us on a phone call to switch insurance info to fill prescription because it would take ten minutes of their time. Greaaaaat customer service CVS. I’ll be taking my business elsewhere.
January 2024
Over 24 hours - and my prescription still isn't ready. I call for a status - not ready and not filled yet. I ask to please cancel - click. Urbana Pharmacy, you now have a new customer. CVS - a bid you adieu.