3376 Crain Hwy, Waldorf MD 20601
“Keith was respectful, knowledgeable, patient, and professional. I sought larger clothing sizes, and the store carried what I needed. The space felt clean and well organized. Staff allowed me to try items on to ensure satisfaction with my purchase. Overall, it was a great experience.”
2788 Crain Highway, Waldorf MD 20601
“Everyone was really sweet and respectful, they had a readiness to help. They properly sized me for my safety toe shoes. They at first didn't have the ones I wanted but luckily found them. And set them aside for me. I came back a week later and bought them. Great level of service I recommend them to anyone.”
3014 Festival Way, Waldorf MD 20603
“I had not shopped at DSW for quite a few years due to not needing dress shoes anymore. I recently had the need for a pair of dress shoes for my granddaughter and purchased some. I found out that the perfect shoes were too small. Due to weather and transportation issues it took a while for me to try to return the shoes. I was greeted by Aishah who was very polite and professional...checked the receipt and shoes, and let me know it was no problem with a refund! I just put DSW back on my to go store for my dress shoes needs! Thank you Aishah for your help....”
11110 Mall Circle Ste P03, Waldorf MD 20603
“Aaron customer service was excellent. I will definitely be back to shop with him. Merresha was wonderful and I enjoyed my shopping experience at this Champs store!”
11110 Mall Circle Suite B03, Box 6007, Waldorf MD 20603
“I had a great experience at Foot Locker! The staff was friendly, helpful, and made sure I found exactly what I was looking for. The store was clean and organized, and the whole shopping experience was quick and easy. Great customer service—I’ll definitely be back!”
11110 Mall Circle, Waldorf MD 20603
“So me & my wife and was in the store on 12/24/20And ms. Vicki Davis had skipped everybody in line that day. I think the young men handle the situation quite well By handing the people that were in line FIRST. Thank god I seen this !”
11110 Mall Circle Ste N04, Waldorf MD 20603
“Nice store where you will find the cutest shoes. Staff are kind of OK, depend who you will get. If you are not satisfied try another one, you might find a different attitude.”
11110 Mall Circle Rm D1A, Waldorf MD 20603
“The MVP award goes to the customer service rep Czarina from the 800 number and the young lady Anissa inside the store. I placed an online order the morning of February 23, 2024. After paying for my item my receipt stated that I had 7 days to pick it up my purchase. February 29th I called just to confirm that the shoes had arrived. The young lady in the store was not so helpful and told me that my shoes had been returned because I failed to pick them up in 7 days. I kindly explained to her that wasn't fair because clearly the 23rd-29th is definitely not 7 days. She was very rude and not very helpful. I am disappointed with her poor customer service skills. However, I later learned from the 800 number that the policy is 7 BUSINESS days to pick up your purchase and. Either way my order was still prematurely cancelled. Because they fixed it, I will continue to make future purchases.So thank you to the 2 young ladies that went over and beyond to assure that I was able to get my item.”
11110 Mall Circle Spc D03A, Waldorf MD 20603
“I just left the DTLR Waldorf location and I was very pleased with my customer service. A young man by the name of Jared helped me and boy did he do a phenomenal job. He was very nice and attentive, so I will definitely be back. Keep up the good work”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
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