Caples Car Care is widely regarded as the best and most honest shop in town. Many customers are regulars who have had nothing but good experiences for years. The personnel are consistently described as very polite, very knowledgeable, and quick, often completing work like an oil change and tire rotation by noon. They are known for great, trustworthy service and are excellent at diagnostics. Their honesty is frequently highlighted. One customer was saved $2100 when Caples provided a second opinion contradicting another shop's expensive recommendations. In another instance, they deferred work to a dealership for a customer's benefit instead of performing unnecessary, costly repairs. They are also thoughtful and go above and beyond, such as fitting a customer in quickly before a snowstorm or helping with tire air at closing time without charge. While most feedback is extremely positive, one note mentions a vehicle noise requiring further troubleshooting after an initial repair. Overall, Caples Car Care is recommended as a knowledgeable, quick, and exceptionally honest business.
Zack has always been professional and fair with all my service
December 2025
Awesome, Honest repair shop for all of my vehicle needs. Will definitely be going back. thanks staff
May 2025
My son was out shopping on Friday and all his electronics in his car stopped working. He took his car to Caples 2 hours before they closed. They immediately looked at his car. Found the issue and had it fixed and him back on the road within 1 hour. Exceptional service.
