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“Dale was absolutely top notch. His customer service is out of this world. He was very patient and super helpful working with a warranty company that put up a fight (and an OCD control freak customer, yes I am not the easiest customer to work for lol). Dale was always concerned about me as the customer first throughout the whole process. I recommend Dale and Better Built Transmissions to anyone and everyone who needs transmission work on their vehicles.”
“D&m replaced my clutch with other minor repairs. Eric did great. Don't forget to check in with Lawrence about his extra customer care package, he really knows how to take care of a customer.”
“Thank you to Kaylee and Chris for going above and beyond. Thank you for diagnosing the car correctly and fixing what needed to be fixed in a timing manner. There is no better shop in the Westminster area, you worked with me and did the work in a timely manner. Kaylee and Chris are very nice. Pricing was very good and you guys are now my new go to shop. Thank you, the car runs like new.”
“They where the only one that found out what was wrong with my truck, and even come out to Walmart to help when it would not start for me, that is some great customer service.”
“After an ordeal where the car wouldnt start in Nj it was taken to a nearby dealer who stated they will not be able to even look at it for 3 weeks. We found a trailer and brought it home to Cranberry on a Thursday. They said they were busy but if they can't get to it Friday it would definitely be looked at Monday. I got the call Monday afternoon that it had been diagnosed and they were waiting on a part to be delivered. The next morning around 9am I got the call that my car was done. The price was more than fair and I got my car back 2 weeks before anyone in NJ would have even looked at it.”
“Nick is a fantastic technician! Came in for a fluid exchange and undercarriage check and was very pleased. He was very thorough in checking the undercarriage noise and took his time inspecting the entire interior and exterior per my request. He did an excellent job listening to my concerns and communicating his findings in a way I could understand. He also made sure to top off all my other fluids without me even asking! Thanks Nick you rock!”
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
Transmission Repair
“I went to Mercedes Specialists for a B Service but only needed an A service and they corrected me and saved me a few bucks. We were very pleased with Mercedes Specialists service and their professionalism, too. It was great doing business with them. Everything my friends said about Mercedes Specialists was refreshingly true.”