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“We visited this post office as the location where we had an appointment for a passport application was unexpectedly closed. Upon our arrival, Eric welcomed us without a prior appointment. I can sincerely express that I have never experienced such exceptional care as I did during our interaction with him. He demonstrated kindness, professionalism, and warmth, assisting me with all my needs with remarkable attentiveness. Eric is a valuable asset to the team, positively impacting every customer's experience. I commend him for his outstanding personality and exemplary customer service ♥️”
“Robin and Ashley are fantastic! I love these ladies. They make mailing packages a pleasure. Ashley has gone above and beyond to help me out before. Hands down the best post office I've ever been to!”
“Absolutely love this small town post officer. The workers are extremely friendly and polite. Whenever I have questions they answer them and never make me feel like they are rushing me. I’ve been going here for over 10 years. They’re awesome!”
“I've visited post offices around the country, and this is one of the best! Unassuming exterior and small, but very clean and well stocked. The staff were professional, courteous, and efficient, and best of all, had the answers and services that I needed. Kudos!”
“This is my second visit to the Accokeek Branch, in recent weeks. It was such a pleasure meeting, Ms. Hillary. She has a pleasant personality and provides great customer service. Thank YOU Hillary and thank you USPS for hiring an exceptional employee to serve our small community. ?”
9AM - 12PM
8205 Marshall Corner Rd, Pomfret
Post Offices
“Went to the Pomfret Post Office after work today to mail a package to a friend. Very friendly and helpful staff. Very quick service, in and out in 3 minutes, no line. Excellent!”
“For me I had a good experience at this location compared to the Post Office road location. I was greeted when I walked in and staff seemed eager to help without an attitude.”
“I’ve gone twice and the ladies are always so helpful and quick. Renewed passport today and they made it so easy and patient with me and my two daughters! Thank you:)”
“….and the Customer Service Rock Star Award goes to….Victor, Lead SSA. ???
Yesterday, my daughter and I went to the Ft Washington Post Office for passport renewal services. Victor was so professional, kind, efficient, and knew exactly what he was doing.
The Department of State sent us a letter that her passport renewal application was received, but we completed the incorrect form and provided us with the correct form and instructions for next steps.
Victor greeted us warmly. We had our part completed and Victor immediately knew what to do. What a breath of fresh air. I believe we were in and out within 7 minutes. I told Victor that he was a God-send. I was sharing this experience with a friend and she also commented that she has been serviced by Victor multiple times and the experience has always been phenomenal
Keep doing what you’re doing, Victor! Your efforts are not in vain. God Bless”
“….and the Customer Service Rock Star Award goes to….Victor, Lead SSA. ???
Yesterday, my daughter and I went to the Ft Washington Post Office for passport renewal services. Victor was so professional, kind, efficient, and knew exactly what he was doing.
The Department of State sent us a letter that her passport renewal application was received, but we completed the incorrect form and provided us with the correct form and instructions for next steps.
Victor greeted us warmly. We had our part completed and Victor immediately knew what to do. What a breath of fresh air. I believe we were in and out within 7 minutes. I told Victor that he was a God-send. I was sharing this experience with a friend and she also commented that she has been serviced by Victor multiple times and the experience has always been phenomenal
Keep doing what you’re doing, Victor! Your efforts are not in vain. God Bless”
“I had an issue with my mail and Tia helped me resolve the issue. She was patient, courteous, knowledgeable, and very professional. She was very pleasant and refreshing to speak with.”
“Apparently now all mail is delivered by Waldorf PO. LaPlata PO only has 1 clerk working at a time and the line can get long. I heard rumors of it closing soon. I cannot image with all the business it still gets.”
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“I luv going to this location . I have become very friendly with the staff. They get on me for everything I’m doing and not doing correctly within a fun way. Marcia the front desk person told me I should only be coming to this location (LOL). Keep up the tremendous work ladies.”