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“Best USPS ever.
The staff here is professional and kind - very helpful for whatever you need.
I use this post office rather than other closer locations just because this one is excellent!”
“The absolute most wonderful post office experience I've ever had! She's so incredibly kind and cheerful and I will now drive out of my way to come here instead of going to my local post office down the street.”
“Great experience here getting a passport for my daughter. I thought I was organized but I was not organized enough and the employee helping me was patient and thorough in helping make sure our application would be accepted.Thank you for the great service!”
“This is a small office with only one staff working. She is the professional and friendly who always welcome customers and tries her best to serve. Sometimes she locks the door to get a coffee next door. Please be patient if that happens since she is the only one who hold the position. I wish her the best in this holiday season.”
“Local post office, I've never met the femme presenting person many of the reviews have mentioned. Only the masculine person. They/he's really nice always gives excellent customer service.”
“The people working at this post office are extremely friendly and helpful. Convenient location and ample parking. Really enjoy using this post office and interacting with the folks who work here.”
“Twice this week I have not received my packages. I've had to put through two service requests. It pained me to think my Grandmother's hand stitched quilt was lost. The Manager of the Post Office, Bridget really stepped up to the plate. She said she would address all of my concerns and she requested the carrier to go to the house where he delivered the pkg. I was so grateful it was found. Bridget called me to confirm that my package was on my front porch. Thank you Bridget for really getting this situation resolved.”
“We had were blessed with amazing support and service from Tammy, who took us in after a horrible experience being cancelled at Pikesville for our passport appointment. Tammy was working alone with a full line of customers. She kept everyone in good spirits and move quickly and efficiently. We are so grateful to everyone who waited patiently for us to complete our application.Pikesville post office Olivia cancelled us 30 minutes ahead of our appointment. We arrived on time, hadn’t heard the voicemail.There were 4 people in line and 2 postal workers. And she sent us to security where they have walk in passports service. They do this regularly as we have been finding out. The people at security should not have to pick up slack for the laziness of the Pikesville postal workers. Unacceptable!!”
“Exceptional Service at This USPS Location!
My husband and I visited this post office for the first time today and had a wonderful experience. Despite there being only one clerk on duty, Mr. Timothy was incredibly kind, efficient, and clear throughout the entire process.
The post office itself was spacious, very clean, and well-organized — everything was neat with no clutter in sight. Mr. Timothy went above and beyond to make sure we felt welcomed. He kindly double-checked our forms, explained everything thoroughly, and made sure we understood the next steps to ensure a smooth process.
His professionalism and helpfulness truly stood out, and we left feeling grateful for such a positive experience. We really appreciated his time and care, and I just had to leave a review to recognize his outstanding service!”
“Customer service here is superb, i am very thankful the associates at this location were helpful, they listened and was very pleasant . I made a mistake and mistyped my address on the shipping address. However, i still received my packages , i wrote a letter to the carrier to make them aware . Ty has a great attitude , he is truly a great asset , Ma. Lola is always pleasant. Thank you usps”
“I contacted the Post Office because a cluster mailbox in our community was knocked over by a vehicle. I was able to talk with a representative after 3 rings and within a half hour, received a return call from that person providing me with information. Within an hour after our conversation, I received a call from a maintenance truck driver who was at the location. He picked up the damaged mailbox, took it to be repaired and provided instructions as to how residents can get their mail until the mailbox is replaced.”
“I can't say enough about this PO - large and we'll-maintained with super convienient 24-self service. You can buy postage, send packages with postage purchase - it was a life safer. Most of my day was wasted, driving to two other PO that are worthless for after hours service. USPS Windsor Mill came through. I am very pleased. A+”
“Excellent service from All staff. The lady that does the passports is very nice and explains the process. You can do it all right there and she does an Excellent job. Thank you!!!”
“I had a the pleasure of working with Maria. Prior to me, a male customer was extremely rude and attempted to pick a fight many times. So much so, that another customer had to tell him to leave her alone. She was professional, courteous, and patient the entire exchange with this customer, and had to repeat steps many times, that he could take. Kudos to her and she def needs recognition for a job well done.”
“Contrary to the very rude customers writing vicious comments here about the food employees at the Enchanted Forest Post Office, I love the employees there! I live a mile away, and I have been a customer for at least twenty years. I have always found the employees to be polite, kind, friendly and professional. They work hard for the money. As David Byrne of Talking Heads sang in "Psycho Killer, Qu'est-ce que c'est?", I hate people when they're not polite!" As The Beatles sang, (I think it was on the Abbey Road album,) "... And in the end, the love you take, is equal to the love you make."”
“A Mr. Levy USPS associate was so helpful! And he got me squared away so fast! He even printed me out a receipt. Helped with taping my package 📦, and so much more. If you want a fast, and professional service go to this USPS and ask for Mr. Levy. Tell him Jo sent you! 😉”
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“This is my go to post office. I adore Ms. Christine! She always looks out for me, making sure my transactions are completed accurately and efficiently. But above that, she genuinely cares and I enjoy our chats!”