Mailbox Centers near Acton, MA

“Honestly these guys are great - the patience and good nature (and efficiency) they bring to what is probably 80% people returning stuff is noteworthy. So I’m noting it :-) thank you for all you do!”

“I have recently had a very stressful incident happen to me. The manager of the UPS store, saved my life! I was told that I had to mail a large amount of money to a Federal Attorney to represent me as my ID had been stolen and I was going to be arrested for fraud and a number of horrible crimes. I ran to the bank took out my money and went to the UPS store in Hudson to mail it to some address in California to the attorney (Otiz). Bill the manager of the UPS store questioned me casually about the package I was mailing and when he learned what it was and the situation, cautioned me that it was a Fraud. I was being scammed, but I didn't believe him and told him to mail it anyway. He argued with me, but eventually did what I wanted. I was terrified and feared I would be arrested if I didn't mail it. Unbeknown to me, however, Bill, the manager, called the police as soon as I left the store. The police came to my house while the thief was still on the phone with me ( I guess they keep you on the phone a long time). When the officer confronted the man on the other end of the line (he said he was with the Social Security Department), it was soon obvious through his stammering and lies, that he was a fraud. We hung up and I went back to the store to tell them not to mail the package and get my money back. This manager's actions were above and beyond. He is a hero for saving my family (this would have ruined us). UPS should be proud and honored to have a man like this managing their store. He is not only an outstanding, strong and wise individual, he is a model of excellence and kindness. I cannot thank him him enough for what he did. He took it upon himself to call the police and rescued us from a horrible fate. Bill is number one and a 5 star hero in my book. I would trust my life with him and UPS.”

“Mike is very personable and service oriented. I've shipped many items from this shop over the years and it's always a pleasant experience. A few times, he's helped me to decide that item X was simply not worth shipping. Two thumbs up!”

“Vitta Bailey is the outstanding manager of THE UPS STORE in Concord, MA. I have been a customer for a year now and can honestly say that Vitta has exceptional customer service. She always very patiently helps and ensures that I’m satisfied with my options.”

“Very good and reliable service, friendly and knowledgeable staff. Nick is a great manager, always doing his best to accommodate everyone as soon as possible. I am using this store very often and it never disappoints.”

“The team at the Cornerstone Square UPS in Westford were very helpful. Especially Sheila, who patiently re-taped and prepared my package since I needed to remove one item before shipping it. She was friendly and made the errand stress free. I was pleasantly surprised by how quickly the customers were tended to.
Thank you Sheila and the #6533 UPS store team!”

“Victor at UPS Sudbury, MA has been essential in getting my package sent to Israel, through the Israeli customs. Victor has been thorough, professional and friendly. In fact, UPS Sudbury has been unfailingly helpful over the years.”

“this place is the best. my experience has all the makings for a ups store commercial. my family rented a house on nantucket for august and when we left the house we left four boxes on the front porch for ups to pick up after the labor day holiday. apparently the boxes weren't labeled properly so the ups driver wouldn't take the boxes - and there was no way for me to get new labels on the boxes as i was already off-island. oh - and there was a hurricane bearing down on nantucket - the wind and rain from which would have surely destroyed our boxes sitting outside. but the ups store in nantucket saved the day. the owner of the store (literally!) got in his car and drove over to our rental house to pick up our boxes and bring them back to his store to keep them safe until the UPS driver could pick them up on monday. this place is everything that you want your local UPS store to be - while never expecting them to actually be THIS GOOD.”

“Excellent Service and Friendly Staff!
I had a great experience at The UPS Store on Drum Hill Road. The staff was professional, kind, and super helpful — they answered all my questions and helped me package everything safely. The store was clean, well-organized, and I was in and out quickly, even during a busy time. Highly recommend this location for all your shipping and printing needs!”