The UPS Store #0286 in Acton is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the team’s willingness to go above and beyond, whether assisting with shipping, printing, or Amazon returns. The staff members, including Victor, Carla, and others, are always ready to support questions and ensure shipments are secure. The store offers a variety of services such as packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers feel welcomed and valued, often mentioning the team’s kindness, patience, and support. The owner and staff work together to create a positive experience for all visitors. Overall, the store is praised for its professionalism, helpfulness, and caring attitude, making it a trusted local business for shipping and printing needs.
This store always has great, fast customer service. Highly recommend.
May 2025
Honestly these guys are great - the patience and good nature (and efficiency) they bring to what is probably 80% people returning stuff is noteworthy. So I’m noting it :-) thank you for all you do!
March 2025
Amazing customer service by Chris. Super helpful even when my QR code doesn't work and helped me to print the shipping label. Other places would make me pay for that service.
