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Closed
547 Southbridge St, Auburn
Banks
“I am profoundly grateful to Michael Murphy, VP, and the entire Central One Federal Credit Union team for believing in my business and making it possible for us to expand the services we offer to the community. At a time when larger banks were operating on outdated, rigid formulas and treating small businesses like numbers on a spreadsheet, Mike and his team led with human values, hope, and kindness. He brought warmth, responsiveness, and compassion to a process that is so often cold and transactional, making an otherwise stressful time feel steady and manageable.
Even the terms of my loan reflected Central One’s integrity — they offered fair, generous terms when larger banks pushed high interest rates, balloon payments, and no flexibility to refinance. What truly moved me, though, was Mike’s willingness to show up not just as a banker, but as a human being: he even attended my closing on his day off, a gesture that brought me to tears and spoke volumes about the kind of person he is.
Central One is the real deal — a bank that operates for the people and genuinely cares about them. Thanks to Mike and the team, my business is growing, thriving, and better equipped to serve our community.”
“Been in this location since they were sovereign and with Santander since I lived in Puerto Rico over 20 years now, love this bank and the location is very close to me, plus the online services they offer are easy and fast.”
9AM - 4PM
400 Southbridge St, Auburn
Banks
“Cheryl Pedjoe is wonderful at customer service. Every time I have a question regarding my accounts or business, she is at-the-ready to answer. She responds quickly and with a solution that fits my needs. She is a great resource for me at Webster Five!”
“My grandmother banks here, and I brought her in the other day to help her get some cash. The ladies inside were very nice and helpful, and the holiday decorations were lovely.HOWEVER, I’m so glad I went with gran because those doors are SO. HEAVY. One way in and one way out. ? And there wasn’t a handicap auto door opener (she uses a walker.) Isn’t that an ADA rule to accommodate for the handicapped? I had trouble as a young healthy lady, sheesh. I hope they do something about that.”
“I have never seen a bank or for that matter any other business work so hard on customer service. They greet you at the front door to see if you need any assistance with your banking needs. We have used this location for many years and recommend it highly. I would just like to say " Keep up the great work". Thank you!”
8:30AM - 6PM
460 Southbridge St, Auburn
Banks
“Victoria provided great customer service as soon as I walked in- Tanyon was able to assist with my notary needs and educated me on some of TD’s products without being pushy. Knowledgeable, courteous and a great experience!”
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“Nicole, Cindy, Antonio, Jenna and Daniel are super friendly and have great customer service. They always welcome you with a smile and go above and beyond. Keep up the great Team work!!!”