Old Navy is a go-to store for many, known for its beautiful and affordable outfits, including cute children's clothes. Customers report having beautiful shopping experiences, often leaving with big bags full of items. The associates are consistently described as helpful, pleasant, and amazing, with no one encountering a crabby staff member. They provide great assistance throughout the shopping process, share the best deals, and help with choices and transactions with ease. Services like curbside pickup are available and noted as great for some. While prices have increased, customers understand this is common everywhere. Some shoppers express a wish for the store to carry larger sizes for men. Overall, the store is praised for saving time and frustration compared to online shopping, creating a positive and efficient experience.