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“I found a shirt that I fell in love with at a different Soft as a Grape location, but it was not available in the size that I needed. I reached out via Instagram and then email to this location. They quickly responded and located the shirt that I wanted. It was truly an incredible experience. Thank you again, Jeannette and Nancy!!”
“I just want to commend the Hyannis store manager Johanna. She's an excellent manager. She informs the customers of store sales. Johanna is a hardworking manager. From my observation, there's nothing she would ask her staff to do that she wouldn't do.
Kim D
March 14th and 15th, 2026”
10:30AM - 6PM
576 Main Street, Hyannis
Clothing Stores
“Wonderful store! I love the staff and the product :) My mom has known the family that owns the store for years and they are so kind and wonderful to all of their customers”
“I LOVE this store and all the wonderful people that work there! Corporate should be very proud of the patient, kind, helpful staff. Thank you to Aryana, and especially the new manager Jolene ! I finally finished the shopping today for the Family Pantry Xmas donation, and they made arrangements to accommodate us before the crowds of Black Friday. They helped me along the way with sales, promotions, and advice to make our $ go as far as possible for charity. Forever grateful...Happy Thanksgiving and Merry Christmas! Lisa Griffin”
“Excellent customer service! The entire team was amazing and greeted everyone with a big smile.
A huge thank you to Pedro (I hope I spelled your name correctly). He was incredibly polite, friendly, and professional. He really knows his stuff and took the time to make sure I found exactly what I was looking for. He offered recommendations based on his experience and genuinely wanted to help rather than just make a sale.
Pedro even went above and beyond by checking the store's inventory thoroughly to ensure I got the right items. It's rare to find such dedicated customer service these days. Thank you, Pedro, for making my shopping experience so enjoyable!”
10 AM - 6 PM
602 Main St, Hyannis
Clothing Stores
“Excellent customer service- didn't get their names but they tag teamed to make sure I was taken care of. Held items behind the counter for me while I continued to try stuff on. Kept checking the storeroom to get me the sizes and colors I wanted. Dug through all the jeans to help me find the non ripped styles. If they work on commissions, they would have a huge payday today!”
“The selection in this location is ok. Obviously not a big store due to its location but it does in a pinch. The people are always professional and courteous but every once in awhile you catch them in a conversation with each other and you feel like you're bothering them. Not a big deal but not what you come to expect from J. Crew”
“I love this store, the clothes are great quality and the staff is so kind and helpful. It’s always organized and well kept whenever I go in there, even with post-holiday madness. Their manager, Jake, is simply the best. He is so sweet and accommodating, highly recommend checking it out if you haven’t already!”
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“Cyntia was amazing, so friendly as soon as we came into the store. She was so helpful finding the perfect sweater for my niece! This is the best store for tshirts on the Cape!!!!”