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“I just want to commend the Hyannis store manager Johanna. She's an excellent manager. She informs the customers of store sales. Johanna is a hardworking manager. From my observation, there's nothing she would ask her staff to do that she wouldn't do.
Kim D
March 14th and 15th, 2026”
“The store helper was very caring and accommodating to the needs. She helped to find exactly the best hoodie sweatshirt for my mom who came visit from Poland, the right size, silhouette and color. The clothing in this store was much better quality than other similar stores on Main Street. Wonderful experience!”
“I LOVE this store and all the wonderful people that work there! Corporate should be very proud of the patient, kind, helpful staff. Thank you to Aryana, and especially the new manager Jolene ! I finally finished the shopping today for the Family Pantry Xmas donation, and they made arrangements to accommodate us before the crowds of Black Friday. They helped me along the way with sales, promotions, and advice to make our $ go as far as possible for charity. Forever grateful...Happy Thanksgiving and Merry Christmas! Lisa Griffin”
“The employees are great, especially Hannah who is always so helpful and friendly. I have worn their jeans for many years and if they don't have the style im looking for she does her best to find them for me. I really enjoy shopping there.”
“Excellent customer service- didn't get their names but they tag teamed to make sure I was taken care of. Held items behind the counter for me while I continued to try stuff on. Kept checking the storeroom to get me the sizes and colors I wanted. Dug through all the jeans to help me find the non ripped styles. If they work on commissions, they would have a huge payday today!”
10 AM - 5 PM
602 Main St, Hyannis
Clothing Stores
“The selection in this location is ok. Obviously not a big store due to its location but it does in a pinch. The people are always professional and courteous but every once in awhile you catch them in a conversation with each other and you feel like you're bothering them. Not a big deal but not what you come to expect from J. Crew”
“I love this store, the clothes are great quality and the staff is so kind and helpful. It’s always organized and well kept whenever I go in there, even with post-holiday madness. Their manager, Jake, is simply the best. He is so sweet and accommodating, highly recommend checking it out if you haven’t already!”
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“Great deals on an array of clothing and souvenirs. Staff was great and helped me find the colors I wanted.
We will shop here again.
Note: Bad review noted about bald man staring at them. That's the clothing store across the street. There are no bad people working there.”