Old Navy is a go-to store for many, known for its beautiful and affordable outfits, including cute children's clothes. Customers report having beautiful shopping experiences, often leaving with big bags full of items. The associates are consistently described as helpful, pleasant, and amazing, with no one encountering a crabby staff member. They provide great assistance throughout the shopping process, share the best deals, and help with choices and transactions with ease. Services like curbside pickup are available and noted as great for some. While prices have increased, customers understand this is common everywhere. Some shoppers express a wish for the store to carry larger sizes for men. Overall, the store is praised for saving time and frustration compared to online shopping, creating a positive and efficient experience.
This location is great. The remodel looks fantastic. The staff is very friendly, knowledgeable and is always willing to help.
March 2026
I just want to commend the Hyannis store manager Johanna. She's an excellent manager. She informs the customers of store sales. Johanna is a hardworking manager. From my observation, there's nothing she would ask her staff to do that she wouldn't do. Kim D March 14th and 15th, 2026
August 2025
Mom and I stopped by here for last minute shopping. Everything is easily located, staff is friendly and efficient and they had everything I was looking for. We got sandals, leggings and joggers. Bang for your buck. We will be back!
