Verizon
Mobile Phone Accessories ,
Cell Phone Stores ,
Internet Service Providers Hours :
168 Great Rd E, Bedford MA 01730
Tips in-store shopping in-store pick-up accepts credit cards wheelchair accessible bike parking
Hours
About Verizon IM Wireless is a Verizon authorized retailer with stores in Massachusetts, New Hampshire, and Maine, known for providing excellent cellphone retail and customer service. Customers often praise staff members like Salomé, Sal, and Elisa for their professionalism, patience, and willingness to go the extra mile. Salomé demonstrated outstanding customer service during a lengthy visit, remaining courteous and detail-oriented. Sal was recognized for delivering a top-notch experience, explaining plan options carefully, and helping meet customer needs within their budget. Elisa was appreciated for her knowledge and dedication, even during busy times. The location manager, Sal, received high praise for being professional, polite, and making transactions smooth. Overall, the staff's commitment to customer satisfaction and their willingness to assist make IM Wireless a highly recommended place for Verizon services.
Most Recent Reviews
July 2024
Found my way to Verizon in Bedford today, with a corporate iPhone that decided to deactivate its self. Jen was quick to help me, replaced my SIM card and I was out the door in 20 min. Awesome experience and great atmosphere.
July 2024
Great service from someone who really knew what they were doing!!
June 2024
The service was kind and patient. I was super stressed after losing my phone and Elisa was wonderful.
More Comments(142)
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