10AM - 6PM
168 Great Rd E, Bedford10AM - 7PM
360 Cambridge Rd, Woburn“The team was incredibly attentive and knowledgeable. They helped my pick out the right products then graciously installed my screen protector and other accessories for me.”
8AM - 8PM
21 Drum Hill Rd, Chelmsford“Erik was so helpful to set up a new line for our daughter for Christmas.Cody then helped us set up our new iPad we got with the promotional deal.They both were both so helpful finding the best deals for our family and saving us money.”
“I had a great experience here. I came in with a cracked screen on my Surface Pro. Michael fixed it promptly and it looks good as new. I would highly recommend this business if you're looking to get your devices fixed.”
10AM - 6PM
305 Boston Rd, North Billerica“Salah was knowledgeable, courteous, and professional. This was both the shortest and most pleasant visit I have ever had to a verizon store. Thabk you Salah for getting me all set up with my new iPhone!”
“I lost my phone and needed to keep my phone number. I walked in kinda late on a Friday night and thankfully the sales rep, Nysaiah, was very professional, listened and helped me find exactly what I needed. Thank you so much!”
“Swapped to Verizon from TMobile. I wasn't fully prepared. The dude was very patient. My apologies, I forgot his name. (I'll have to check my receipts and edit the review.) Got everything figured out. Gave great advice for the new phone, plan, and peripherals. Perfect service.”
11AM - 7PM
316 Moody St, Waltham“Great experience! I repaired my iPhone 14 at the HFIXPHONES shop. I'm very pleased – they are professionals, prices are reasonable. They repaired it at a high level within just 20 minutes. I highly recommend their services.”
“Robel was so helpful with explaining our new monthly costs and going above and beyond to ensure my new iphone 15 pro works when trading in my old one. Will come back!”
“I forgot to get the name of the gentleman that helped me but this place was knowledgeable, courteous, and above all professional. My phone needed its battery replaced and not only could they perform that service but they had the ability to have it ready later that same day. I will definitely come back if I ever have any issues in the future with this phone or other ones. Thank you!”
“I came into the store potentially getting an upgrade as my current iPhone had an issue with the SIM card reader that other Verizon stores couldn’t figure out what to do. Erick D. took the time with me to help me get into my family’s Verizon account and help go through the process. When I mentioned I had an issue with my SIM card reader he was able to quickly came up with a solution (based on his experience and knowledge) and now my phone has an eSIM and my phone is working perfectly again! Didn’t need to upgrade anymore as my current phone is saved again! Erick saved me money and time with fixing my phone! I would give my experience with Erick D. 7 Stars if I could! I plan to come in to this specific store when I need an upgrade when my current phone has its Verizon credits fully paid off and I hope Erick is there to help me when that time comes! He has very hands on and was very knowledgeable in what he was doing! He made this store my new favorite store to go to! I highly recommend anyone who needs help or needs an upgrade to see Erick!”
10AM - 6PM
139-2 Moody St, Waltham“I received excellent service! I got to the store a little on the late side , the lady managing the store called the technician and he came back to the store and replaced by cracked screen within 20 mi utes. Thank you!”
“Sales Representative, Andrew, at the Woburn store was extremely helpful and assisted with ordering the exact phone I wanted. I was in and out of the store within 10-15 minutes.Thank you, Andrew!”
10AM - 9PM
85 Middlesex Turnpike Ste 3020, Burlington“One name: Julia Locke. 85 middlesex turnpike #3020. That's the store you are going to want to go to if your reading this. Julia was the only wireless specialist working the day I came in. I had just had my S21 Ultra fixed around the corner, but they jacked up the Sim card reader and sent me to the at&t store around the corner. Julia was amazing. She worked on troubleshooting my phone while educating me during the process. Girl has a heart of gold, very professional, and a great personality. She got my phone back up and running after trying a few things. I appreciated her patience. I've seen associates give up after one or two tries, then try to sell you another phone. Julia, you are awesome, and I hope at&t and senior management understand what they have in you. You keep up the great work. You gave me a little more faith in AT&T.”
10AM - 8PM
345 Main St, Tewksbury“The two men working in this store were great, one helped me with the purchase of my new phone and the other entertained my very active grandson who is a very busy toddler. It was a huge help!”
10AM - 8PM
66 Harvard Ave, Boston“This shop is by far the best phone repair service I've come across and I'm not exaggerating. Reason why is because the man knows what he's doing. He's straight forward, does not beat around the bush and will let you know if the repairs can be done today or another day. I got my mothers phone fixed within 2 hours of bringing it in and its working as good as new. He's so great at what he does.”
“Minh really helped me and my wife out by facilitating the process of switching from Mint to AT&T and my wife from prepaid to the family plan. I would suggest avoiding Natick Corporate Store and go to Burlington Mall instead because the reps and trainings is far superior at that location.”
10AM - 8PM
1030 Main St #6, Waltham“I’d like to take the opportunity to share about an outstanding interaction I had with Sofia at the AT&T store in Waltham, MA. I was helping my father navigate through getting a new phone (upgrading from a flip phone to an iPhone) and was so fortunate that Sofia “took us under her wing,” so to speak, and expertly guided us through (what could have been) a very complicated process. She was empathic and took the time to understand exactly what my father needed in terms of the technology. She was careful not to overwhelm him (or oversell him), making it a seamless experience for both of us. Sofia was professional, supremely knowledgeable, and an outstanding communicator. In addition, she was efficient, kind, and had a great sense of humor! What a joy! Thank you, Sofia!”
10AM - 7PM
333 Moody St, Waltham“BEST METRO I HAVE BEEN TOCRISTINA WAS EXCELLENT. VERY ATTENTIVE, VERY POLITE, VERY PATIENT , SHE WOULD BE THE EMPLOYEE OF THE YEAR . I HAD AN AMAZING EXPERIENCE ,VERY PLEASED.”
10AM - 7PM
85 Middlesex Turnpike Suite 3005, Burlington“Excellent service. I walked in without an appointment, they had the needed replacement part in stock, and it was fixed 65 minutes later! Both people who helped me were super friendly. I will definitely use them again if I need my phone repaired in the future.”
“Went to this store and witnessed a customer wanting to get a cheaper plan than $30 then got mad because it was too expensive, it is none of my business but people don't understand everything is worth money now a days. don't let people's opinions stop you from visiting this place, i never had an issue. they are friendly. and professional! Thank you!!”
10AM - 7PM
117 Tower Rd, Waltham“After having poor experiences at my local Verizon store, I decided to give this store a try when my phone started acting up. I can honestly say this was the best experience I've ever had at a Verizon store thanks to the amazing customer service by Meek! He was so friendly and knowledgeable, went out of his way to explain things I didn't understand, never ever tried to up-sell me, and helped me to get a truly great deal on a new phone! I walked into the store in a state of stress and walked out feeling really great. Thank you for the fantastic customer service, Meek!”
9AM - 7PM
3 Mt Auburn St, Watertown“I had a good experience at this location yesterday. I changed my phone. The lady was so nice. She helped me a lot.This will be my favorite verizon location.Thank you.”
“My husband and I have never had a more wonderful experience at a Verizon store. Alex & his colleague made the entire process totally painless. I don’t think we’ve laughed that much in the last few years.”