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“Well informed and friendly service. Answered all questions and provided us with the necessary help so we were all set when leaving. Couldn’t have been easier or better. Highly recommend!”
“Ramon, Derek and other gentlemen helped us a lot with setting up my phone and even offered to set up a work phone number for my dad because it was in our plan! He even told me that I could use a student discount and informed my family a lot about our plan that we never looked into! Everyone is super nice !!”
“I made several visits here as I was pondering getting a new phone. The two reps who helped me were Rebel and Jake. Both were smart, calm and at the ready to help. They answered my (many!) questions patiently and offered relevant additional info. Though I had to hold off buying a phone, they remained engaged and kind. Very positive experience.”
“Amazing experience here with Khristia! She was so helpful and clear with every step! She gave me the most valuable, professional, and best experience I could have.”
“I was in the AT&T Store @ the Burlington Mall on Tuesday4-14-26
The person that waited on me was named Mingh & he was fabulous...totally patient & informative. I was in to see about my older phone & find out if I could change from my older provider (T Mobile) & change over to AT&T,...He showed me a newer model to concider... he never pressured me to get the new phone... I took a few minutes to think about the new phone & decided to go with the new phone. He was great, explained everthing I needed to know about the new phone. I'm sure anyone working at the Mall store is great, However I'm so glad I got Mingh...he's the best”
“Blew a resistor, ordered it, and Michael was able to get it replaced the same day when it came in at a great price.
Staff were friendly too.
Coffee machine back in business.”
“Sulayman was extremely helpful when I came in to get a new phone. He helped me decide what phone is best for me, and he picked the perfect phone. He was kind, courteous and extremely respectful. He was friendly and if I could give him 6 stars I would!!!”
“Salah was knowledgeable, courteous, and professional. This was both the shortest and most pleasant visit I have ever had to a verizon store. Thabk you Salah for getting me all set up with my new iPhone!”
“Great experience! I repaired my iPhone 14 at the HFIXPHONES shop. I'm very pleased – they are professionals, prices are reasonable. They repaired it at a high level within just 20 minutes. I highly recommend their services.”
9AM - 6PM
Westford
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“PC was frozen. CPR Cell Phone Repair confirmed my suspected diagnosis, replaced the old drive with a solid state drive and transferred data. Their price was very fair. With a new solid-state drive and information reloaded, it runs like a new computer.”
“I had just got a new phone and needed a phone case and screen protectors and the guy at the counter was super nice and polite! He even offered to put the protector on which he did with amazing precision and care! Very happy with their service. :)”
“Super efficient advice and service on a screen protector and phone case replacement. Good amount of choices. Super happy, walking out with what feels like a new phone!”
“Huge shoutout to Julian at the Woburn branch! My boyfriend needed a new phone and I tagged along, expecting a long, drawn-out sales pitch. Instead, Julian was super transparent and respectful of our time. It's rare to find a rep who is knowledgeable without being 'salesy.' He turned a chore into a great experience. AT&T is lucky to have him-I might even be jumping ship from Verizon soon because of this visit!”
“Great experience working with Mike and David. They got me the best promos for my new buskness plan. Would definitely recommend, I wouldn't go anywhere else now!”
“I received excellent service! I got to the store a little on the late side , the lady managing the store called the technician and he came back to the store and replaced by cracked screen within 20 mi utes. Thank you!”
“My experience with this store was great! Everything was explained to me in detail and the repairs were completed in less time that I thought especially over the Christmas holiday. Colin was super helpful and pleasant. I would recommend them to others.”
“I had the pleasure of working with Paarth at the Lexington store. I am not super tech savvy, and he was endlessly patient, trying to find a family plan for us with the best deals and discounts. As a result of his efforts, I am planning on switching to Verizon for our internet and streaming. I need a human being to consult with and I feel fortunate to have found him!!”
“Tanaka spent literally hours with me and was a tremendous help. His professional, friendly manner and skills were exceptional and rarely found in retail stores. He solved a problem for me and I really appreciate his efforts.”
“I stopped by the store to have my phone unlocked and had a great experience. I barely had to wait before Michael assisted me. He was polite, professional, and handled everything quickly and efficiently.
My phone was unlocked in no time, and the whole process was smooth. Employees like him really make a difference—I highly recommend asking for Michael if you need help!”
“Michael is a great employee, he’s intelligent, engaged and customer focused. He’s one of those employees who is a credit to himself and to the company he works for, he is highly recommended for anyone doing AT&T business.”
“I don’t typically leave reviews, but I had a great experience working with Kyle and thought others should know about it. We came in to get my wife a new phone and he walked us through all the current deals and plans. After talking through our options not only did we get a great deal on a new phone but he helped us lower our monthly payments based on how we use our phones and set me up with information on how to switch to Fios for our home internet which I’ve been thinking about doing. This is definitely the place we’ll come whenever we need help with our Verizon products in the future. Thanks again, Kyle!”
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“Jon was very helpful and patient and pleasant to deal with. We appreciated his willingness to accommodate our phone needs and solve issues that came up with my older phone.”