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“first time going to this store! they got my order quick! an were very friendly an helpful! id go back there again! they also loaded the pellets into my trunk for me:) thank you again!”
“Searching for something I needed online and I found this store that I did not know was there. (I live about 30 minutes away.) The items I needed was half the price of the same item at Home Depot and Lowe's so I stopped in while I was in the area. I also found out that the employees were more helpful and friendlier then at the other 2 stores. I'll be returning next time I need an item.”
“If you're building just about anything in WMA, this is likely the best place to get your stuff. Also, they genuinely try to help you get the right stuff for the job. Granted, I'm just a homeowner who occasionally builds things, but most of the professionals that I've talked to in the area always refer me to Cowls for just about everything.”
“Direct contact with an employee, help me with the lumber that I needed and measurements. Fast customer service. Not like Home Depot and you have to wait around to find somebody. Definitely will be returning to Koopman for all my needs!”
“Love them ? ❤️ they are like family always so nice asking about my piggies ? ? wilburt love them ❤️ will nit go Amy where else for my pig ? stuff thank you guys so much Will Will says thank you for his grains and hay ? ❤️”
“We shopped Lowe’s and Home for bathroom vanity cabinet combo. Their products are all poor quality materials (pressed particle board), pour surface finish with paint, and no service. And local cabinet businesses where their cabinets were more than 2x the cost for the same quality as Home Oulet. And they had limited designs that we liked. When we walked into Home Outlet, we spotted this beautiful 31” cabinet that was exactly what we were looking for and more! The cabinet was good quality with upscale design cues you would in thousands of dollars cabinets. Moreover, Brendan…store manager…was so courteous and helpful throughout our entire experience. And even went above and beyond after the purchase to make us very happy customers. We went back and bought a 2nd vanity cabinet for our half bath as a result. Highly recommend this business and location!!”
“Anyone who lives in the Palmer, and surrounding communities Knows that Rocky's Ace is the place, its a catchy phrase but it also correctly reflects the traditional values that local shoppers and Do it yourselfers have known as the Truth for us for a long time.Of course we all have options, going to other big box stores or lesser known outlets for hardware, but the Value added fact of having your local Rocky's be immersed in the community and staffed with knowledgeable helpful people is my reason why I say They are my place for the "Helpful Hardware people", they mean it, and So do Ipeace outMrQ129 Trip Advisor”
“Rocky’s Ace Hardware in Ludlow has the most knowledgeable staff! I plan on renting a Bissel carpet cleaning machine and all my questions were answered. It’s going to be much easier and affordable than I thought. Thanks Rocky’s Ace Hardware!!”
8:30AM - 4PM
1463 N Main St, Palmer
Hardware Stores
“Can’t say enough how great the owners are. Were able to diagnose and fix my well pump all within an hour of me walking in. Very knowledgeable and me not being a plumber or knowing much about it, and they were able to explain it in a way that I could easily understand and show me how to fix it and why it broke. No condescending attitudes with these guys…. Pleasure to do business with.”
“I came looking to buy better screws for a small clamp I was assembling as it was too loose, and one of the staff ended up helping to assemble the whole mechanism for me! no extra charge, they were very patient, pro-active, and helpful.”
“The 1 star review is from a gentlemen who doesn't know how to lock his windows thus allowing cold air to slip by the sash......Harvey windows are fantastic, the company is incredibly responsive to any issues. I've been selling and installing Harvey windows for better than 25 years. I'm proud to offer them to our customers.”
“This Home Depot is great, The employees are always helpful and are full of knowledge. I went there recently because I had a plumbing problem and spoke to the customer service who was Full of knowledge like most of their employees, he explained what needed to be done To solve my problem and asked if I wanted a service call so I signed up for it willingly. Not even 20 minutes later I got a call from a plumber named Trevor, who came to my house with predatory behavior, nothing but a snake Trevor gave me a totally different spiel than the gentleman I spoke with at the store. The plumber laughed after he said how much it was going to cost and laughed through out the whole conversation. The cost was outrageous so we called different plumbers and we got the same ballpark cost the gentlemen said it would cost at the service desk. I think Home Depot needs to check who they have going to people’s houses acting like predators. Maybe it was because my wife was home alone talking to the plumber that came to our house from Home Depot.”
“My family had the most pleasant experience both in the Ware Lowe's and at home where two extremely polite and determined to get our new appliances inside our 200 plus years old home...Henry and Jose both worked well as a team and listening and advising as to how we're we going to get this huge new fridge inside our awkward sized kitchen.They managed to bring in new washer dryer, oven and fridgerator! We never have had such nice appliances nor kind and hard working employees ,from careful parking to not breaking a thing in our crazy grandchildproof home .Ive never felt so happy and comfortable My family is so grateful from the sales man who helped up pick out our new appliances to the awesome delivery crew ..They did an excellent job in super hot weather all with a smile on their face”
“Faith at Lowe’s has helped us the last couple of times we’ve been in, and she has been amazing every time. From cutting blinds to helping us look at appliances, she always jumps in and makes things so much easier. She’s also really funny and makes the whole experience enjoyable.
The best part is that when you can’t find anyone else in the store, Faith somehow always appears and is happy to help. It’s clear she really cares about customers and takes pride in what she does. Lowe’s is lucky to have her!”
“Honestly have had an amazing experience here every time I've come, even if products are unavailable. My favorite store person is Scott, he always does his best to help you with your at home projects. Thanks so much Scott and Lowes!!”
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“THIS ACE Really Is THE PLACE!
You will be greeted and helped immediately. The staff is very knowledgeable and will go out of their way to meet your needs. We are very lucky to have them in our town!”