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“Hi there. Thank you for reading. I purchased my General Electric a/c on May 25, 2024. I am late posting on how HAPPY & SATISFIED I am with it. 8,000 btus' cools of my apt perfectly. I want to say a sincere THANK YOU to Jim, Jennifer, ( I hope I have your name right?, & Paul. They were SO HELPFUL & on top of customer service. Seriously, what a refreshing experience. Thank you again. Lorraine Snow”
“robust inventory and knowledgeable folks who are willing to spend time helping you. needed some supplies for a DIY project and they were more willing to provide their feedback. will definitely be back!”
“I love home depot. I spend a lot of time there. I go 5-15 times a month based on my projects. Some stores are lacking products snd others have almost Everything.”
“Love our transaction at this place. Customer service was top tier and loved how they got everything out quick and were extremely professional. On top of it all it was affordable. Thank you guys!”
“This is the best Home Depot By far . As a business owner unfortunately there are some
Returns . Marelly and Karen do a fantastic job at the return section . They are ALWAYS super friendly and helpful. I’ve called middle of the day and I’m a no one and Marelly knows my name . ( maybe caller id) she’s very personal and I wish more people you encounter in your day were as good as her . Always a smile on her face .
This is definitely a great Home Depot since it’s not a complete madhouse all the time .”
“Leah was so kind from the moment I walked into the store. She greeted me right away and helped me find what I was looking for, even going the extra mile to make sure I was taken care of. Andrew so also very helpful which I appreciated.”
“We are so happy that our contractor suggested Home Outlet in Malden to purchase our kitchen cabinets. Mike and Ed were super helpful, patient and provided us all the needed information. Entire kitchen design was done on the spot and they happily entertained our back and forth with design changes.”
“Employee Ashley Zero saved the day on a complex same day deliver issue and without her help this would be a one star review. The problem involved hours being shuffled around between lowes customer service and the third party delivery people and would have put me back over $300 for nothing. She is the most helpful human. Lowes I hope you are paying her well! Her communication and coordinating was top notch! Thank you, Ashley”
“Great experience every time I come here. The store is always well organized and it’s easy to find what I need for my projects. The staff is friendly and helpful, and they’re always willing to answer questions or point me in the right direction.”
“The heaters were cranking at the checkout registers! Almost had to take my coat off while scanning my purchases. It was so warm! Glad the employees don't have to freeze while they stay on there helping people”
“I wanted to give a big thank you to the assistant manager Matthew for helping me out this morning. I was in a rush and needed to buy something important for work and he was the only one to stop what he was doing to assist me. Thank you!”
“I would like to thank the cashier Michael Mullen who was so kind to me yesterday when I realized my wallet was gone. He even offered me money in case I needed gas to get home. You have a great employee and more importantly a nice person. I tried to call yesterday but didn’t have any luck getting through.”
“Buying appliances can be hectic but sometimes, a good professional can make it easier. We were lucky to find Dwayne Murray at the Home Depot, in Watertown, on a Sunday afternoon. He was diligent, explained all the details about the refrigerator, washer and dryer we ended up buying. We appreciate Dwayne's help and recommend him for all your appliance needs.”
“Always an excellent experience. Every time I walk into the store, I’m greeted with a smile and someone who is always willing to help. Today, we were on the search for missing pieces to complete our paver patio. Corey from the Lowe’s Pro department truly went above and beyond. It wasn’t obvious where the pavers were located in the store and he went on a hunt for me. His communication was excellent and even called me to follow up twice later on in the day. All of the guys at this store truly put in 110%. My husband and I love visiting this Lowe’s compared to all of the other stores in the area! Good job to the hiring committee!”
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“Let’s face it, hardware is hardware, but great service is another thing! I go to Hillside for their extremely knowledgeable, attentive and friendly employees, that and the bitchin’ antique radio playing cool jazz! I live close enough to three other similar stores (2 are Ace & arguably more convenient) but I chose to go to Hillside because Tom, the manager & Jerry, the owner (no cartoon jokes!!) take the time to help me sort out what I need for projects and products. And when I’ve had to return items, I’ve never had to justify myself. The whole staff carries the same helpful, relaxed attitude and it’s obvious that’s something that’s instilled from the top down! Harder to find these days than a left-handed smoke shifter! (You’ll find one in Aisle 2 in the plumbing section in the basement BTW)”