Xfinity Store by Comcast Branded Partner

Internet Service Providers
Hours:
235 Border St, East Boston MA 02128

Hours

Monday
9AM - 8PM
Tuesday
9AM - 8PM
Wednesday
9AM - 8PM
Thursday
9AM - 8PM
Friday
9AM - 8PM
Saturday
9AM - 8PM
Sunday
10AM - 6PM

About Xfinity Store by Comcast Branded Partner

The Xfinity Store by Comcast Branded Partner in East Boston is known for its friendly and helpful staff. Customers often mention how quick and easy it is to get services or assistance, with many visits lasting less than 15 minutes. The staff, including employees like Jay, David, and Adriana, are described as knowledgeable, courteous, and efficient, making the process of obtaining or returning equipment smooth and hassle-free. Customers appreciate the high level of customer service, even when dealing with difficult situations, such as returning wrong devices or canceling services. Despite some challenges, like being short-staffed or dealing with issues that require contacting Xfinity directly, the team remains professional and accommodating. The store is viewed as a transactional location where quick service is prioritized, rather than a full-service center. Customers express satisfaction with the staff’s helpfulness and courtesy, often rating their experience with five stars, and praising the team for their patience and professionalism. Overall, the East Boston Xfinity Store is seen as a place with a dedicated and hardworking team that provides efficient, friendly service, making customers feel valued even in frustrating situations.

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