This Verizon store in Boston offers a convenient experience for customers seeking mobile devices, 5G home internet, or business services. Customers can visit the store in person or place orders online for easy pickup, same-day delivery, or free two-day shipping, with additional options like express lockers. The staff, including representatives like Steven, Robert, and James, are praised for their helpfulness and professionalism. Steven assisted customers in getting new phones, even when they initially thought it wasn’t possible, and provided excellent service with a friendly attitude. Robert helped with phone upgrades and transfer processes, showing genuine concern for customers’ best interests and making complex tasks seem simple. James made the setup process quick and easy, ensuring customers understood everything. Overall, the store is highly recommended for its friendly staff, smooth process, and helpful service, making every visit a positive experience.
Great service from Robert. He helped me activate my new phone when I couldn’t get it. Set up at home, and gave me a great deal on the iPhone case.
July 2026
Robert was amazing and even stayed with me after hours to help set up my new phone. Prices here were better than with Verizon call-in or Verizon website. Awesome job!
July 2026
Great Verizon store in a convenient location, has all you need, very efficient, and the manager Robert is the most knowledgeable and helpful I've ever met.
