This Verizon store in Boston offers a convenient experience for customers seeking mobile devices, 5G home internet, or business services. Customers can visit the store in person or place orders online for easy pickup, same-day delivery, or free two-day shipping, with additional options like express lockers. The staff, including representatives like Steven, Robert, and James, are praised for their helpfulness and professionalism. Steven assisted customers in getting new phones, even when they initially thought it wasn’t possible, and provided excellent service with a friendly attitude. Robert helped with phone upgrades and transfer processes, showing genuine concern for customers’ best interests and making complex tasks seem simple. James made the setup process quick and easy, ensuring customers understood everything. Overall, the store is highly recommended for its friendly staff, smooth process, and helpful service, making every visit a positive experience.
Store reps were amazing and able to answer questions easily about switching carriers. Bonus it’s right off the mbta!
May 2026
Robert was incredible again , he helped me to add a few lines , a new I pad for free and explained all new promotions , he’s been amazing since I joined Verizon
May 2026
Robert helped my partner and I today to switch to Verizon , he took his time explaining everything and even more time to set up phones for us even after the store was closing .. Robert was patient , helpful and very competent, I recommend seeing him if you are looking to change to Verizon
