AJ is the single most helpful and kind Verizon specialist I have ever met. I kept running into issues (caused by corporate bloat and beauracracy) that AJ helped me navigate and solve with such grace. I will only go to this store to get help from AJ. He makes having Verizon as a service provider worth it.
October 2023
Have been to Verizon Hub at North Station a few times. Each time I’ve been impressed by the great level of customer service and knowledgeable team members. A big shoutout to Jazz who could not have been more helpful with a tricky order / trade-in. Would not hesitate to recommend to family and friends.
April 2023
Staff is not fully trained, did not have answers, gave incorrect information and wasted 2 hours of time
