Internet Service Providers near East Boston, MA
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28 locations found near East Boston
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235 Border Street, East Boston MA 02128
“I had a full week of fighting with Verizon about WiFi - I had an account and a router in less than 20 mins with the help of Braeden (Braiden?). Extremely grateful for his help!!”
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97 Main Street, Stoneham MA 02180
“Shane was excellent! I never write reviews but he was exceptional. Shane took the time to listen and assist my daughter and I after a difficult day. I forgot my Apple ID and Shane calmly walked me through step by step. It was refreshing to work with an experienced professional. We sincerely appreciate the time and guidance. Thank you Shane!! 6 STAR Service!”
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360 Cambridge Road, Woburn MA 01801
“Efrain is the best! Took his time to go over everything with me and explained it perfectly. He’s the only one I trust when I need help with my phone or service!”
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318b Montvale Avenue, Woburn MA 01801
“Shane was super helpful - answered my questions quickly and recommended the best product and solution. He was also super patient when my phone died halfway through the transaction and I was using Apple Pay 😅.”
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457 Massachusetts Avenue, Arlington MA 02474
“Came into this store with phone issues with a really old phone. Sean was able to get me a great deal on a new Samsung phone. I recommend going to see them for any of your cell phone needs!”
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19 Austin Street, Charlestown MA 02129
“I just want to give a shout out to Amira and Miguel for their excellent, above and beyond, customer service and helping me through a difficult iPhone issue today. They both were diligent and extremely patient. This afternoon Miguel needed to work through two different Verizon technicians to solve the problem for me. This is where I bought our three phones at the beginning of this year. Both times I’ve had great customer experience, which started with King……Keep up the good work, everybody!”
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1016 Paradise Road, Swampscott MA 01907
“Nick was wonderfully helpful setting up my new phone. I had problems transferring some apps and getting them to work. Every day he helped until it was all working right! Patient and helpful.”
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98 Causeway Street, Boston MA 02114
“Walked into the Verizon store today, I was very frustrated because I am proficient with electronic devices … my Grandson was in need of a screen replacement and I was having trouble with submitting an insurance claim … the Team at the store was simply amazing and saved me from an excruciating headache … within minutes my claim was submitted and my grandson was happy”
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855 Providence Hwy, Dedham MA 02026
“I highly recommend the T-Mobile store in Dedham, MA. I had a significantly damaged iPhone after an accident. I experienced exceptional customer service on multiple visits. I dealt with Nicole on 2 occasions (who was amazing!) and Jeremy on 1 visit- who was also wonderful. I had to spend some time there while my data transferred and I got to observe the whole store. All of the employees were hard working, engaging and most importantly- very kind to all of the customers. Not all stores offer such a positive experience- I do hope T Mobile compensates their energy and efforts!”
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57 Bond St, Watertown MA 02472
“I just took my phone to T-Mobile at the Arsenal Mall in Watertown. I had tried to change my phone to ring longer and used a code from the internet. My phone then stop taking all calls and and blocking any voicemail. Marcos Rodriguez was wonderful. He quickly and efficiently corrected the problem. He was respectful and has a kind manner that put me at ease. Thank you Marcos!”
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276 Highland Avenue, Salem MA 01970
“Harvey helped me get my new phone up and going! He was so kind and engaging. I was there for a while of course he transferred all my data and set up my new phone; I had my son with me and he was so sweet to the both of us! His customer service was 10/10 guy deserves a raise! Thanks again Harvey!”
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14 McGrath Hwy, Somerville MA 02143
“I had one of the best customer service experiences I’ve had in a long time thanks to Deandre at the T-Mobile store. I came in fully intending to exchange my new phone because I was convinced it wasn’t the right fit. Rather than rushing me through another transaction or trying to persuade me with a sales pitch, Deandre took the time to truly understand what I was experiencing. He had me compare several phones, encouraged me to actually hold and use them, and even let me try the camera on his own phone so I could experience it in a real-world setting. What impressed me most was his patience, kindness, and professionalism. He never dismissed my concerns or made me feel like I was being difficult, even though I had already exchanged my phone once. Instead, he helped me separate the phone itself from the bulky case that was affecting my perception. He even refunded the accessory and suggested I purchase a slimmer case elsewhere because he wanted me to love my phone, not just complete a sale. By the end of the visit, I realized the phone I’d been ready to return was actually the right one for me. That happened because Deandre listened first, educated second, and never pressured me. Customer service like this is rare, and it’s exactly why I would recommend this T-Mobile location to friends and family. Thank you, Deandre, for treating me with patience, respect, and genuine care.”
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164 Everett Avenue, Chelsea MA 02150
“The staff here is incredibly friendly and super helpful! I got my new phone set up in no time, and they made sure I understood everything about my plan. A great experience overall!”
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1316 Commonwealth Avenue, Allston MA 02134
“I walked into Xfinity with a wide range of questions about internet and switching phone carriers, and Ryan provided top-notch service. Not only did he support me with the questions about switching carriers, but he also found me a better deal for my internet. You will always hear complaints about all service providers out there, so it matters how well the team takes care of you when you visit the store with so many questions and requests. I highly recommend this store & thanks, Ryan!”
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339 Squire Rd, Revere MA 02151
“I was at this location the other day, picking up a new phone. While waiting to transfer everything from the old phone, I observed the most impressive thing. An elderly woman came in, looking for help to get her Pandora music back on. The young man patiently assisted her; didn't ask if she was a T-Mobile customer, he just helped her. I'm a longtime T-Mobile customer, over 25 years, because of their excellent customer service both on the phone and in person. I just wanted to highlight and applaud the kindness & service extended to that senior citizen; it made my day.”
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409 Lynnway, Lynn MA 01901
“I had Olga help me out in the store to get an ipad for school. And she was so amazing and professional but also made me enjoy my time waiting for my product. Walked oit of the store with a smile on face happy with my purchase and the experience she provided! I will be back and hope she will be there when i do.”
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3A Everett St, Revere MA 02151
“Great service. Good vibes, professional, handled my situation perfectly with no hiccups. Left with a new phone, which I absolutely love. Thank you guys for the help when i was in need”
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225 Alewife Brook Pkwy, Cambridge MA 02138
“So pleasantly surprised about the helpful service - go to this store! I had a problem with a trade-in phone and the corporate t-mobile was not resolving the issue. The store manager Michelle was incredibly helpful, kind, and resolved the issue in a couple of minutes. Incredible customer service!”
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301 Harvard St, Brookline MA 02446
“Went here to trade in my old phone for a new one. Melanie handled my case and made what was normally a dreadful process an ez one thanks to how she worked w/ me and answered all my questions. Great service overall, will probably stick to this store in the future!”
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950 Hyde Park Avenue, Hyde Park MA 02136
“Super fast service. Hardley any wait at all. Nice cushioned benches set up if waiting. Now I did drive all the way up to Roslindale, only to find the old shop closed. But it gave a nice referral on the sign in the window for the Hyde Park Ave. address.”
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366A Broadway, Saugus MA 01906
“I was first approached by a woman representative who acted like I was cutting the line, telling me there were people in front of me. Even though I only approached the desk to see if I needed a number to be helped. I was totally embarrassed when she led me to a chair to sit and wait. After waiting my turn I was helped by a representtive named Justin. He was absolutely the nicest, most friendly, and knowledgeable person I've met. He went over all my concerns, showed me alternatives to my service, and offered prices on different plans. If there is an employee award, I think he should get it. If I ever have occasion tgo go back, I would definately want him to wait on me”
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1438 Massachusetts Ave, Cambridge MA 02138
“The staff of the T-mobile shop in Harvard Square (store 5214) cannot be praised too highly. I visited the store over a period of 3 days (Oct. 16, 17, 18 2025) and was greeted courteously and had my questions answered and problems dealt with. Everyone was very patient (I am not good at technology) and no one tried to sell me a phone that was locked into their network and therefore would not work overseas (Note to Tmobile: you lost a sale there. I needed a new phone and would have bought one from you. As it was, all I did was transfer the chip from the phone I got from you 8 years ago, which was NOT locked into your network, to a new, unlocked phone which I purchased elsewhere.) But my point is not to criticize the company, but rather to praise the workers who are its living face and do a terrific job. I noted that other customers received the same considerate attention that I did. And not all of them were old fogies like me!”
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8 Warren Street, Roxbury MA 02119
“The team here is amazing! They were super helpful in setting up my new phone and answering all my questions. I left feeling really satisfied with my experience and can't recommend them enough!”
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208 Main Street, Malden MA 02148
“they have always been courteous and helpful. came across them by chance when i was dropping off a ups package but discovered that they offer multiple services. changed my phone plan too while i was in there for a better one.”
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70 Inner Belt Rd, Somerville MA 02143
“Recently worked with James at Axcelx Technologies. What an outstanding organization And team of professionals! I would recommend them hands-down for any data Center projects you may have. Thank you for Everythingz”
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855 Boylston St Ste 102, Boston MA 02116
“Extremely friendly and knowledgeable staff who were beyond helpful in resolving one of the most bizarre phone issues I've ever experienced. Huge shout-out to Karizma and Ray in particular!!!”
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1215 Hancock St, Quincy MA 02169
“Popped into this location recently and had a great experience! The service was super quick and efficient, with barely any wait time. A big shoutout to Rocky for providing fantastic customer service—he was extremely helpful, knowledgeable, and made the whole process completely hassle-free. Highly recommend seeing him if you need help with your account or upgraded devices!”
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1224 Hyde Park Ave, Hyde Park MA 02136
“The technician name Mark was on time was very courteous and kind. Explained everything he was doing, a true professional. I appreciate the service he provided today.”
