COS is a fashion retailer that offers a wide range of ready-to-wear clothing, bags, and accessories for both women and men. The brand focuses on luxury design, sustainable craftsmanship, and a timeless color palette. Customers appreciate the quality of the designs and the organized, clean store environment. However, some have noted that the initial atmosphere can feel uncomfortable, with staff sometimes appearing disengaged. Despite this, there are positive experiences as well. Many customers highlight the helpfulness and friendliness of specific staff members who go above and beyond to assist with fittings, product availability, and style recommendations. Several shoppers express gratitude for the personalized attention they received, with some staff members offering valuable fashion tips and insights. Overall, COS is recognized for its comfortable yet professional clothing, making it a favorable choice for those seeking stylish options for both work and leisure.
The employees working 7/12 when I went in were every friendly and helpful! Couldn't find my friend so one helped me decide between two sweaters with thoughtful advice
August 2023
Very helpful staff. I had called a few times to inquire about a sold out dress and Justin made a huge effort to hunt me down the last one. Him and Millie were extremely helpful and kind. Go visit them!
May 2023
Had a great time shopping here. Was greeted and asked if I needed help finding anything. Daniel helped me look for dresses I needed and he was very helpful and honest but very kind when he helped me look for the perfect styles. He taught me some great tips about how to take care of my clothes to maintain them. Definitely... read full comment
