FedEx Office Print & Ship Center, located inside the Sheraton Boston Hotel, is a convenient solution for all convention and business needs. This location offers a wide range of services, including packing, shipping, signage, copying, and last-minute office supplies. Customers can submit orders online and have them ready upon arrival at the hotel or convention center. Reviewers highlight the exceptional service provided by the staff. One customer praised an employee named Tony for saving the day with an emergency printing job, while another commended Kyle and his team for their efficiency and positive attitude. Regular visitors appreciate the warm and friendly interactions with the staff, which create a welcoming atmosphere in the busy city. Others have shared positive experiences with shipping packages, noting the helpfulness and friendliness of employees like JJ, who made the process enjoyable. Overall, the center is recognized for delivering great customer service, making it a reliable choice for printing and shipping needs in Boston.
Why 5 stars at a Fedex? Three reasons; Roger, Emma and Kyle. I was in a real pinch and had a lot of challenges - stellar service and stellar people.
Thank You Guys! Randy
July 2026
I didn’t end up printing at this location but Tony went above and beyond to help. He referred me to another nearby FedEx Office, called them to make sure they could handle my rush printing, and essentially saved the day. He was incredibly friendly, professional, and genuinely helpful. Excellent customer service!
July 2026
Customer service was excellent, was very helpful and friendly.
