Riccardi is a well-known multi-vendor boutique on Boston’s historic Newbury Street, established in 1978 by Anna and Riccardo Dallai. It has gained a reputation as a pioneer in the fashion industry, being the first to bring influential Italian, French, and Japanese designers to the United States. The store offers a unique, exclusive, and directional selection of fashion for both men and women, with a strong focus on providing a personal and hands-on shopping experience. Customers appreciate the friendly and respectful staff who go out of their way to assist and offer tailored recommendations. Many mention the passionate team, especially Riccardo and Kevin, who are eager to help find the perfect pieces, sometimes even delivering items to customers’ homes. The store’s welcoming atmosphere makes shoppers feel comfortable whether browsing or making decisions, and staff are praised for their patience and knowledge. While some wish for a stronger online presence to view available pieces beforehand, the staff is highly responsive over the phone, making it easy to inquire about items. Visitors often highlight the store’s special, one-of-a-kind pieces and the excellent customer service that keeps them returning. Overall, Riccardi remains a distinguished destination for fashion lovers seeking unique styles and personalized service in Boston.
The best customer shopping experience ive had in a long time. Doug was able to help me track down an item ive been searching for and really went above and beyond. N management really made me feel special being from out of state. Thanks again guys.
October 2024
Unlike some of the other reviews— I was there with my son. He received excellent customer service!! They were very respectful and helpful!!! They did not have the chrome he was looking for but not their fault. He did find great sweatshirt!!
March 2023
Friendly staff and always has what I'm looking for
