Dr. Martens Boston is a pretty groovy store stocking every pair of Doc Martens you could possibly think of, including sandals, along with socks, insoles, and cleaning products. Customers report wonderful and amazing experiences, consistently describing the associates as the nicest, most genuinely kind, and extremely cool. The staff is highlighted as super helpful, friendly, incredibly knowledgeable, and patient, often going above and beyond to assist. This results in fantastic and exceptional customer service that makes shoppers feel valued. The manager is noted as absolutely amazing with great style. The store also offers helpful services like a 48-hour hold on items. Many customers leave highly recommending this location, feeling loyal after their visit.
The staff was friendly and one person helped me out a lot finding the right boot.
They just need to carry the floral embroidered boot in larger sizes.
May 2026
Had a great experience looking for a pair of loafers that would support my feet/ankles for long wear. I believe I was helped by River, and they were very helpful and gave great advice. Would definitely come here again!
April 2026
Came in for a pair of 1461s, having worn nothing but work or hiking boots for several years. River was very helpful with sizing, selection, and explanation of care and break-in. Also provided useful tips on other local stores for other things I needed.