Thrifty Car Rental - Boston Logan International Airport

Car Rental
Hours: Thrifty Car Rental at Boston Logan International Airport offers affordable and convenient vehicle rentals with a large selection of cars. Customers can find great deals, especially if they prepay, saving up to 10%. The rental process is straightforward, with options to book using a debit card, making it accessible for many travelers. Many reviews highlight the helpful and friendly staff, who do not pressure customers into extra fees. The pickup and drop-off experiences are generally smooth, with some customers noting quick lines and easy procedures, especially when booked through travel portals. However, during peak times, waiting times can be longer, sometimes up to 40 minutes, due to limited staff. Some customers have experienced issues such as cars not being fully ready upon pickup, including problems like tire leaks, malfunctioning lane detection, and dirty vehicles with less than a full tank of gas. There have also been concerns about dishonest business practices related to electric vehicle refueling charges, where customers were unexpectedly billed for charging to 100%, despite returning the car with less charge. Despite these concerns, many customers reported positive experiences, appreciating the affordability and convenience of the location, as well as the helpfulness of the staff during pickup and drop-off. Overall, Thrifty at Boston Logan is a solid choice for travelers seeking budget-friendly rentals, though potential customers should be aware of possible waiting times and vehicle condition issues.

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1. Boston, Massachusetts