U-Haul of Brighton offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, hitch installations, moving boxes, propane, and online reservations. Customers consistently praise the location for its excellent customer service, describing staff as helpful, friendly, and professional. Many reviews highlight quick and efficient processes, with staff going above and beyond to assist with various needs, from checking in and locating trucks to handling hitch issues. The manager, in particular, receives high praise for being attentive and helpful, especially during busy times. However, experiences with hitch installation have been mixed; while the installation itself was good, some customers encountered issues with wiring, which required additional repairs at a dealership. Overall, customers appreciate the staff’s kindness and willingness to resolve problems, with some noting their willingness to return to this location for future needs. The business is recognized for its helpful staff and wide range of moving services, making it a reliable choice for local or long-distance moves.
I used this U-haul location two weeks in a row for a local move. Both times, the service was exceptional, speedy, and friendly. I was anticipating a nightmare because of the September 1 move, but the staff here were awesome and are clearly running a tight ship. I have never been to a more efficiently run U-haul.
April 2026
Awesome experience!!! Had a little miscommunication about the price and HECTOR (the manager) was so helpful to fix the issue!! I would recommend this location to everyone!!!
March 2026
Good company the employees is very helpful and understanding
