U-Haul Neighborhood Dealer
Truck RentalHours:
1356 Commonwealth Ave, Allston MA 02134 Hours
About U-Haul Neighborhood Dealer
U-Haul Neighborhood Dealer offers truck rentals, trailers, cargo vans, and pick-up trucks for local or one-way moves. Customers can also access shipping boxes, moving supplies, and U-Box containers through online reservations. Staff members are helpful and friendly, showing options without pressure and assisting with the move. However, some customers experienced issues with the app, and the trucks sometimes appeared to be in poor condition, with brakes that seemed to be failing. There were occasional staffing shortages, leading to waiting times. The location provides amenities like Keurig coffee and couches, making the experience more comfortable. Overall, the staff's helpfulness is a positive aspect of this business.
Most Recent Reviews
November 2024
Jeff was awesome and he made the rental process painless. I will definitely be coming back to this location.
July 2024
The people at the location were helpful and good at their job. The U-Haul app is a nightmare. The truck itself was falling apart. The brakes were clearly on their way out. The only saving grace to the experience were the two gentlemen who took care of me when the app failed repeatedly to check me out and check me in.
December 2023
No issues renting U-Haul truck here. Could use more staff sometimes I came and no one was at front desk. During open hours they were away. I had to come back later.But truck rental was fine.There is a key drop off place.Toll gets billed to you later. Stay off storrow and memorial.There is keurig coffee in here and couches...
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