Uniqlo Newbury is a well-organized and busy store known for its high-quality Lifewear clothing designed to improve everyday life. The store offers a wide selection of simple, practical, and stylish items, many made from natural fabrics like cotton. Customers often find good deals during sales and appreciate the variety of options available. The store layout is generally neat, though some find it could be improved, especially with the mix of human and automatic checkouts and a unique table for custom T-shirts. The staff are friendly, helpful, and numerous, creating a positive shopping experience, with particular praise for employees who are always courteous and smiling. While the store has a broad range of products, it lacks a children's department, which some customers miss. The checkout process is mainly card-based, with no cash payments. Despite the busyness, the store maintains a clean and organized environment. The brand’s reputation for decent quality essentials at affordable prices holds true, although prices have increased over the years. Many customers look forward to its reopening on the South Shore, as they enjoy shopping at this popular and practical location.
Really great experience, especially in customer service! From the moment I entered the store I was greeted and everyone was so helpful and friendly. Also, the layout of the store is well organized as you can easily find what you’re looking for.
March 2024
I love the Uniqlo chain. But I was surprised by the absence of a children's department.Self-service has become a hallmark of this chain of stores. But for payments you only need cards (not cash)
March 2024
The worker Jonathan was very friendly and was smiling throughout the time he helped me with shopping. 10/10 shopping experience