United States Postal Service
USPS,
Post OfficesHours:
512 Park Dr, Boston MA 02215 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. Customers generally report positive experiences at the local USPS post office, with friendly and helpful staff. The staff includes a man with a beard who is described as "a ray of sunshine" and makes the experience great. There is also an older gentleman who carries a "awesome laid back very chill dog" and is very friendly and polite. However, there can be inconsistency, as some customers have encountered a woman in her 30s or 40s who is not very personable and has an attitude. The post office typically has short wait times, with rarely more than one or two people in line. Supplies like boxes, bubble wrap, and tape can be limited, so customers are advised to bring their own. Overall, the USPS post office provides a generally positive experience for customers, with friendly and helpful staff, efficient service, and a convenient location.
Most Recent Reviews
November 2025
lady working today at around 2:20 was so unhelpful and not nice i guess i was acting so stupidly that she gave me a lecture about enrichment and kids these days unsure if i will ever smile again
September 2025
I came in during a off-peak hour and the staff were really welcoming and friendly. I was able to get in and out in a minute
September 2025
The guy with the beard— I didn’t ask for his name unfortunately— was super nice and made sure to track my package as quickly as he could as I was wondering about the status and it delivered a couple of hours later!
More Comments(66)
Nearest USPS Stores
- Boston, Massachusetts