United States Postal Service

USPS, Post Offices, Shipping Centers
Hours: The United States Postal Service location at 55 Roxbury St is a busy post office that serves a large community, offering reliable, secure, and affordable mail and package delivery to millions of addresses across the country and around the world. It manages over 30,000 retail locations and processes a significant portion of the world's mail, including passport services. Customers appreciate the friendly and professional staff, highlighting individuals who go above and beyond to assist with various needs, such as mailbox key issues and passport processing. Many reviews mention the helpfulness and kindness of the employees, with some staff members receiving special praise for their politeness and willingness to listen. However, there are concerns about service speed and staff shortages, which sometimes lead to delays or frustrations. Customers note that the post office is generally accommodating, with features like large parking lots in Boston making visits easier. Issues with package delivery, such as missed notes for delivery or difficulties in changing delivery options, have also been reported, though staff members who handle these situations are often praised for their kindness and effort. Overall, the location is valued for its customer service and convenience, despite occasional challenges with staffing and efficiency.

• 0.84 miles

  

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1. Boston, Massachusetts