United States Postal Service

USPS, Post Offices, Shipping Centers
Hours: The United States Postal Service in W Dedham has received mixed reviews from customers. Many customers appreciate the helpfulness and friendliness of the staff, even noting specific employees who go above and beyond to assist them. Despite the positive interactions, a recurring theme in the reviews is the understaffing and overwhelming workload faced by the clerks. Customers observe that the employees often deal with tough situations, including frustrated customers who may not understand the policies and procedures of the post office. Some reviews highlight the challenges the USPS faces, such as misrouted packages and the pressure of being timed and tracked, which affects employee performance and morale. Customers are encouraged to be patient, as the staff is working diligently under challenging conditions. While there are complaints about rude interactions, many reviews emphasize that negative comments often overlook the good service provided by the employees. Overall, the W Dedham USPS strives to maintain a level of service amidst difficulties and is recommended for its staff's dedication and commitment to helping customers. Customers are reminded to appreciate the efforts made by the clerks and to voice their needs for better staffing to higher authorities.

• 0.24 miles

  

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• 0.47 miles

  

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1. Boston, Massachusetts