Laptop repair. The store has to of the line electronics and devices. This store is always busy. So we had to wait almost an hour before see a representative. We had to pay some out of pocket, but it was worth it.
September 2025
Ed, Malak, Noel, V, Emraan, and the entire staff at the store went above and beyond to help troubleshoot the issue with my new phone. After several hours of back and forth with Verizon we were able to get my phone up and activated!
August 2025
I had an amazing experience trading in my iphone 14 pro for an Iphone 16 Plus. I spoke to Emily at the Apple store in South Shore Mall and she was so nice, courteous and patient. She took her time in explaining the whole process and taking me through the steps. Thank you Emily...you are an asset to the Apple team.