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10 AM - 7 PM
539 Granite St, Braintree
Electronics
“This is the only shop J will take my gear to. I had a JBL system issue they took it in assessed it orders the parts fixed it and got it back to me in a short period of time it sounds better than ever, I’ve been taking my gear here for years they are the real deal thank you guys!”
“Great experience, Joe working behind the counter was super nice, helpful and knowledgeable. He even remembers his customers and welcomed one back from vacation and showed him the new cards that had came in since he was away. 10/10 experience.”
“Today, I experienced, by far the best customer service EVER from Edgar! He was extremely tech-savvy and knowledgeable of iPhone and Android. . I found him to be patient and friendly, despite us coming 40 mins to close. I would most definitely recommend his services. Thank you so much, Edgar.”
“I went here with several questions that had me stumped for months. Dilana and kayly fixed them and they were awesome. Sometimes my phone has life of its own and they fixed it. Thanks”
“These guys are awesome. I have had issues two years in a row with my LG OLED TV (which is now still just over two years old!) and they were able to diagnose and repair the issue both times. Matt is friendly and knowledgeable and a great representative of the company.”
“Hector was sensational help
he knows how to treat sensitive customers when they have no Idea how to get around to navigate their device
he is patient n well experience in his field a great asset to T-Mobile”
“Abel made my new phone/upgrade experience so easy & smooth today. He walked me through the entire process & made it as quick as possible. I truly appreciate his patience & knowledge of the process. I would 100% recommend this store!”
“Awesome selection of electronics and gadgets! The staff is super helpful and knowledgeable, making my visit enjoyable. I always find what I need and leave with a smile!”
“I had such a frustrating experience trying to return a hotspot I originally purchased from a third-party Verizon retailer (539 Granite St) — not realizing at the time it wasn’t a corporate Verizon store. Even though I was within the 30-day return window, they refused to accept the return simply because I no longer had the original box.
After going back and forth for days between that store and Verizon customer service, I was completely overwhelmed and getting nowhere.
Then I went to the Verizon store at South Shore Plaza — and that’s where everything changed.
Steven stepped in and completely turned the situation around. He was incredibly kind, patient, and genuinely cared about helping me. He got on the phone with Verizon customer service with me, advocated on my behalf, and made it his mission to find a solution.
Not only did he help resolve the issue, but he also went above and beyond — printing my return label and even providing a box so I could ship the item back right away.
I honestly can’t say enough about how much time, effort, and compassion he put into helping me. After such a stressful experience, he made me feel heard and taken care of.
Steven deserves serious recognition — employee of the year, without a doubt!”
“5 stars for not locking products behind glass that require employee assistance to unlock. Employees that have better things to do and don't get paid enough to open doors and cabinets for every customer. Hope this trend never reaches this target.”
Open 24 hours
51 Commercial St, Braintree
Electronics
“I have had the pleasure of interacting with this lady on both a business and personal level, and I can assure you that these claims are entirely unfounded. As a person of color, my conversations with her have always been enlightening and have greatly improved my mornings. I advise against accepting the prevailing narrative.”
“Laptop repair. The store has to of the line electronics and devices. This store is always busy. So we had to wait almost an hour before see a representative. We had to pay some out of pocket, but it was worth it.”
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“I was so bummed when I woke up this morning and discovered that my phone wasn't turning on today, so I thought I'd stop by a Verizon store and see if they could help me get it back in action. Temesghen greeted me immediately so kindly, which right away changed my mindset. Within just a few minutes, he was able to perform a soft-reset and my phone was operational again. I am so grateful for his fast and friendly help! I would recommend this store and especially Temesghen for any of these services here. Thank you so much!! :D”