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10 AM - 9 PM
539 Granite St, Braintree
Mobile Phones
“I was so bummed when I woke up this morning and discovered that my phone wasn't turning on today, so I thought I'd stop by a Verizon store and see if they could help me get it back in action. Temesghen greeted me immediately so kindly, which right away changed my mindset. Within just a few minutes, he was able to perform a soft-reset and my phone was operational again. I am so grateful for his fast and friendly help! I would recommend this store and especially Temesghen for any of these services here. Thank you so much!! :D”
“I don’t usually write reviews. I have an old iPhone SE that I’ve had the screen replaced on at least 6 times and I’m on my 3rd battery. My former repair shop closed. I went here and the guy looked through his inventory and realized he didn’t have a screen so he took me to a kiosk by the escalators across from macys that they also run. The woman there replaced my screen and even put the privacy screen on for me and charged 10 dollars less than the last guy I went to who didn’t bother to clean the camera for me which was covered in broken glass and shmutz. I work construction and break my phone often, I appreciate people that are skilled at their job. This spot offers great work and customer service for a reasonable price.”
“I went here with several questions that had me stumped for months. Dilana and kayly fixed them and they were awesome. Sometimes my phone has life of its own and they fixed it. Thanks”
“Hector was sensational help
he knows how to treat sensitive customers when they have no Idea how to get around to navigate their device
he is patient n well experience in his field a great asset to T-Mobile”
“Abel made my new phone/upgrade experience so easy & smooth today. He walked me through the entire process & made it as quick as possible. I truly appreciate his patience & knowledge of the process. I would 100% recommend this store!”
“I had such a frustrating experience trying to return a hotspot I originally purchased from a third-party Verizon retailer (539 Granite St) — not realizing at the time it wasn’t a corporate Verizon store. Even though I was within the 30-day return window, they refused to accept the return simply because I no longer had the original box.
After going back and forth for days between that store and Verizon customer service, I was completely overwhelmed and getting nowhere.
Then I went to the Verizon store at South Shore Plaza — and that’s where everything changed.
Steven stepped in and completely turned the situation around. He was incredibly kind, patient, and genuinely cared about helping me. He got on the phone with Verizon customer service with me, advocated on my behalf, and made it his mission to find a solution.
Not only did he help resolve the issue, but he also went above and beyond — printing my return label and even providing a box so I could ship the item back right away.
I honestly can’t say enough about how much time, effort, and compassion he put into helping me. After such a stressful experience, he made me feel heard and taken care of.
Steven deserves serious recognition — employee of the year, without a doubt!”
“Laptop repair. The store has to of the line electronics and devices. This store is always busy. So we had to wait almost an hour before see a representative. We had to pay some out of pocket, but it was worth it.”
Mobile Phones
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Mobile Phones
“Amazing experience! The staff was incredibly helpful and knowledgeable, making my phone upgrade a breeze. I left feeling confident about my new device and plan. Highly recommend!”