“Alex at the Braintree store was super helpful & knowledgeable. My husband tried on a pair of the Hoda sneakers. They don't have his size/ width. So, we order them online. I put a four star, only because I wasn't able to use my $20 coupon for the sneakers. Thanks again for your help”
“Outstanding Customer Service from James!
I had an excellent experience at The North Face store in South Shore Plaza thanks to James. He was extremely friendly, patient, and truly knowledgeable about the products. I visited the store hoping to buy a North Face Triple C jacket, and even though they didn’t have it in stock, James took the time to walk me through the online ordering process step-by-step. He made everything clear and simple, and I left feeling confident about my purchase.
It’s rare to find customer service this good—James absolutely deserves a raise or at least some extra paid time off. The store is lucky to have him! Highly recommend visiting and asking for James!”
“Kenedy was very helpful during my return/ exchange process. She made the transaction easy and was very polite while providing great customer service. Thank you Kenedy!”
10AM - 9PM
250 Granite St Suite 74, Braintree
Sporting Goods
“Love this store . The guy manager is very nice and friendly . His customer service is amazing . It’s always a pleasure coming in here because everyone is always so welcoming”
“All the employees were super nice, super nice fits, and helped us get everything we needed. Ramona Flowers was super nice and also made sure everything was going fantastic. Best Zumiez i’ve ever been in.”
“Tom and other associates were very helpful today. I had a club repaired and I was not able to get back to the Braintree store for a very long time. Tom was able to locate the iron. I had new grips put on and repair guys were very good. Thanks”