{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
9:30AM - 5:30PM
424 Main St, Melrose
Appliances
“I purchased a GE washing machine at Hugo’s. Although I went in knowing what I wanted, it was a very fast, straight forward and painless transaction. We were given a great price, (in comparison to other appliance stores) as well as super fast and efficient delivery! Thank you!”
“Our appliance shopping started on August 3rd, on our way up to the lake in NH and we had a full car and both kids with us. I got to experience the sales cycle and how you treat customers as a family with two kids under 3 walking into the store. Rhoda, was super- SUPER nice to us all- but most importantly great with our kids!
Rhoda set us up with Fran. Who did a great job walking my wife through the packages/appliances and everything that she needed to know. As I was walking around the store with my son, and his lollipops (I probably owe you a bag of them haha), I was watching how all of your sales people were the same. Non-pressured, helpful and most important- they were all genuine about matching people with the right appliance.
We came back into the showroom on Tax Free Weekend to make the purchase after a long week of vacation (again with both kids) it was the same experience again. A true family run business... we met the owners & son, who were very hands on and helpful. Aside from the amazing pricing, your staff, from owner to sales, were always there making sure we were good and happy. Beth- you're the best! My wife LOVES you! And seeing our sons scribbled picture from the week before on the "ARTWORK" filing cabinet made him so happy.
An amazing experience from start to finish. If anyone in my extended group needs appliances, they will be sent your way.
I love the way you do business! Trust me when I say...from my experience, you're store and what you have is one of a kind.”
“Very good quality products. Prompt delivery. Highly recommended. Thanks for the great service! From placing the order online to delivery was a very smooth process.”
“I had a dryer that wasn't working properly. Jim called back and stopped by the same day. Checked out several potential problems, which were ruled out, and fixed the one that cost practically nothing. I've been dealing with home contractors for 30+ years - you know the honest ones when you find them. Jim is one of those. Highly recommend for appliance repairs.”
“I knew which model dishwasher to buy by looking through their website.
Bought it in store - very simple process.
They arranged an install.
Couldn't be happier”
“We have a dishwasher that broke down. 2 other companies came out and said they could not fix it. American appliance came out, diagnosed it quickly, said they could get the part. They came back and the door in front was very heavy and hard to get on. They had to come back and fix it. They came with two men and did not charge us again. Friendly and knowledgeable. Thank you!”
“I've been using HR appliance for years for all of the buildings we manage. Peter is incredibly responsive/fast and always efficient/reasonably priced. I would highly recommend them.”
6:30AM - 4:30PM
875 Morton St, Mattapan
Appliances
“From the entrance they were very friendly and fast. Only the space is a little tight.
There is a small sign indicating that loading and unloading is through the other door. I think it should be a little bigger, since you can see it when you enter the main street.”
6AM - 10PM
564 Broadway, Saugus
Appliances
“Kenny was amazing and I had the best experience ever!
The following day I was presenting at a sales conference and my booth wasn't delivered, so I had to recreate the entire booth from scratch. When I told Kenny what I needed, he did everything to get me what I wanted.
Thanks to Kenny, I was able to accomplish what I could not have done without his help.”
“This is my third time purchasing appliances through AAA in Jamaica Plain. I am a repeat customer because not only do they give me a great price, (and will price match other competitors) their customer service is great! They are very knowledgeable about appliances and I was able to get exactly what I needed..they also provide a delivery service, which worked out great for me. They were not only accommodating and courteous, but they were there when they said they would be.”
6:30AM - 5PM
91 Hicks Ave, Medford
Appliances
“Jake from outside sales is and has been the greatest salesman I have ever dealt with the company I work for has been a Johnstone customer for a while, and when we have to deal with there inside equipment techs they are simply the best in the game!!! Dave Darling in particular”
“A reliable spot for most of your tech needs. Wide selection of gadgets, from smartphones to smart home devices. Prices are competitive, often matching online retailers.”
“robust inventory and knowledgeable folks who are willing to spend time helping you. needed some supplies for a DIY project and they were more willing to provide their feedback. will definitely be back!”
10AM - 5PM
1339 Massachusetts Ave, Arlington
Appliances
“Very helpful staff who found a replacement hose and performed a custom repair on my 20 year old Panasonic vacuum. Works like new. Saved me the cost of a new vacuum. I would definitely go back for any future repairs or purchases.”
“I’m consistently impressed by the quality of their selection and plants for the price, especially when there is fresh stock. This is probably the best big box garden center I’ve been to anywhere.”
“I walked into the Newton showroom and bought a dishwasher. Adam was knowledgeable and kind. He worked very hard to set up installation on a timely schedule. I will recommend Poirier to friends and family. Thank you, Adam!”
6AM - 10PM
1213 VFW Pkwy, Boston
Appliances
“Leah was so kind from the moment I walked into the store. She greeted me right away and helped me find what I was looking for, even going the extra mile to make sure I was taken care of. Andrew so also very helpful which I appreciated.”
“Overall, I shop here a lot and love it.. I usually get great cs from guys like Anderson, Joshua,+++ but there are some reps who go out of their way being rude and downright unprofessional. One guy, Robb, I have noticed refers to himself as a manager yet clearly doesn’t behave or speak like one. Condescending temperament and horrible cs, coupled with poor knowledge of HD practices”
“Deidre was very helpful in accommodating me getting my new fridge and microwave. She also was very kind to all the customers who asked her questions while she helped me simultaneously. She provided helpful advice on the appliances and was very mindful of customer safety when using the electric latter.”
“This laundry mat Owner is changed.New people are so good and kind . There drop off service are excellent. They are doing very good customer service. Special the indian lady is very helpful. I am happy to visited.”
“brought used washer great condition and had good variety with different prices. told me over the phone how many used washer s and driers available. found it hard to park my vehicle but the service was ? great”
“Renovations can be overwhelming, so working with Matt Pickett in the Newton showroom was a huge help! Matt made it easy to navigate the selections we had to make, including the items we didn't realize we'd need. Plus, he was friendly, responsive and knowledgable.
Honestly, if we hadn't worked with Matt this renovation would have been a less pleasant experience - so thank you!”
“I worked with Jason through our home design. there was lots of choices available, almost overwhelming. Jason was able to calm my anxiety immediately. he was very knowledgeable and was able to narrow my choices to a reasonable selections. Jason is amazing at what he does he was an absolute joy to work with. every question I had he answered and I felt confident in his suggestions. I loved the personalized service I received. His expertise was excellent. He took his time and was very patient with me. He was knowledgeable, professional and super friendly. I would recommend Newton Ferguson lighting to anyone”
“One of the best customer service experiences I’ve ever had at any Best Buy location. Longtime Best Buy customer and couldn’t be more thankful for the manager, Alan and all of his time, professionalism and courteousness. He helped resolve an issue I had with a previous purchase . Thank you so much Alan and the Best Buy team in Burlington for all your help!”
6AM - 10PM
100 1st Ave, Waltham
Appliances
“We went to Home Depot as a class on a community trip on a Wednesday morning. It was a little busy and the trickiest part was the checkout. There were only self checkouts (around 6 maybe), and one checkout with a human. Only 1 self checkout took cash and then the employee at the check out took cash. We were shopping with cash and when it was our turn the self-checkout broke. There were a lot of lines then for people needing to pay with cash. We wished more of the self-checkouts took cash. Overall though, the store had lots of space to get around and didn't seem too crowded.
The employees were nice and helped us find things. Not only did they tell us which aisle to go to but they physically brought us to the item we were looking for. The store was clean and organized, the aisles were well labeled. It did smell a bit like a warehouse/wood working building.
There weren't any deals really, but every product we looked for had a varying amount of prices. This helped with budgeting. In terms of accessibility, the aisles were pretty big and so our friends in wheelchairs could get down them. But there were a lot things in the aisles that we had to go around. There were carts and cleaning floor machines and boxes that were being unpacked. The self checkout was accessible, a good height for someone sitting in a wheelchair to reach. There were automatic doors, so you didn't have to open them yourself, and the whole store was one floor.
At Home Depot we bought a variety of things. We bought numbers to label the house, an exit sign that had braille on it, cleaning supplies, a house plant, soil to plant some seeds we bought and bird seed. Everything was pretty well priced and easy to find.
Overall we had a very good time and got everything we needed. The only thing we wanted that they didn't sell were bird house making kits!”
“There are good deals to be had but be ready for quirks. They are very understaffed and inventory changes daily. IMO this is a great option for a 2nd fridge for your garage or basement but trickier for a main fridge.
Before you go:
1. Stabilize your temporary fridge situation. If yours died, borrow a mini fridge to buy you a week. Do yourself a favor and eliminate time pressure from this process.
2. measure your space thoroughly and look at the Lowe’s website for models that would fit and you’d be willing to buy. Maybe look at them at Lowe’s if you’re picky. The outlet ones won’t be fully assembled w drawers etc and staff won’t have lots of context. Know what Lowe’s is charging and what would be a good deal in your eyes.
3. Be prepared to go a few times and see what’s available. Some are dented or scratched but some are pristine and just didn’t fit in the buyer’s space. Staff can tell you when they’re getting a new delivery in.
4. Be prepared for curveballs. The first one I bought turned out not to work. Also the delivery crews are hit or miss in terms of customer service. Scrub your old fridge to pristine condition or they can reschedule if they deem it not clean enough.
5. Have a Plan B fridge you’d buy from a reliable seller in case you don’t find anything that works in a reasonable timeframe.
6. Delivery will give you a 4 hour window and only 10-40 mins lead time for when they are coming. If you miss them it’s a reschedule. Choose Saturday delivery if that will mess with your daily schedule.”
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
“Excellent and responsive staff. They helped me with my bathtub order including giving me a phone call ASAP once the tub was delivered so it could be picked up. John G went out of his way to help me with invoicing/accounting. I really appreciate your help! Thank you!”