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“The assistant was cordial, very professional and helpful when addressing my needs. I went in requesting assistance to repair an issue with my S23 Ultra, which was appropriately addressed, and left with an upgrade S25 Ultra at no added cost.”
“This Total Wireless Location is able to fit you into the right products, cell phones, plans all while keeping in mind your cost! This place has the experience and if you need to stay connected they have you covered”
“I have this kiosk change the glass cover of every new phone I and my kids get. Yes, he is a little bit more expensive than Amazon but he installs better than I would and it's convenient.”
“Crescent St. Metro PCS T-Mobile store customer service above and beyond. Not my first stop here. Women are fast, efficient and know their stuff. A great experience!”
Open 24 hours
200 Westgate Dr E 101, Brockton
Mobile Phones
“I went to the cricket wireless store at the Westgate Mall in Brockton to add a new service to a separate phone. When I left , I realized that the phone that I had brought in was locked and not receiving
or making outgoing calls. I went back inside and spoke with Eli, who may have been a manager . He was not only helpful but very knowledgeable about my situation! He took the time to figure out my issue and then helped me to select another phone, which I truly appreciated! Thank you Ely for all of your help and making " my day"!!!?”
“The guy in there is VERY helpful & spent a cpl days with me trying to figure something out , knows his stuff informed me he has been there 14 yrs , great multi tasker, bilingual , professional, cool guy ??”
10AM - 7PM
1 Main St, Brockton
Mobile Phones
“Had a broken screen, walked right in quick and easy. Fair price. Even got a free screen protector because I already had one. Will definitely come back with future broken devices.”
“This was my second favorite Metro pcs to go to to pay my phone or replace broken phones when i lived in the area. No complaints. A few years ago i was short a few dollars when replacing a broken phone and the sales associate paid the difference. Out of pocket.”
10AM - 8PM
521 Belmont St, Brockton
Mobile Phones
“I had the best sale rep at the Belmont store. He went well beyond to help me resolve an issue I was having with my phone. He worked with Customer Service to resolve my issue. I did not feel rushed and he explained everything to me. You need more Sales Representatives like him. Very knowledgeable. 5 star service all around.”
“Joanna was awesome and walked us through the entire upgrade process. She even helped my dad troubleshoot the data transfer process when he forgot his Apple ID. Couldn't have asked for better customer service!”
“Metro is always good customer service products, friendly & knowledgeable. I have used their services for years. No problems with connections. I will continue to use their services for years to come.”
10AM - 8PM
350 Oak St, Brockton
Mobile Phones
“I made the mistake of buying a phone and trying to hook up service at walmart. No offense, but DO NOT DO THIS. The that I bought there is great, but I had a problem with the Sim card. I was told by BOOST to go back to that Walmart and buy another card (they come in packages of 4). So I did, but not one of them was compatible with my phone. Boost said it must have been a fluke, and to go back to the store, return the old Sim cards, and buy another package of 4. And guess what? Not only were none of THOSE 4 cards compatible, but they then tell me that Sim cards cannot be returned for cash or credit. I said thanks, (at least that's what I said out loud), and left - never to return. I instead went to the Boost Mobile store, also on Oak st, across from the golf course. That's where I found Jaime - my savior. He checked everywhere in his store, but he did not have a card that was compatible with my phone - for which he apologized profusely. Here's what he did: he called Boost directly, and asked them to send out a card by 2-day air. He told me to come back on Saturday, and that he would try and help me. Well, he actually did better than that. I left his store just as he was closing. It was at 6 or 7pm, I believe. About an hour later, I got a call from him saying he was STILL at his store because he was sure he had the right card for my phone. Well he REALLY gave his shop a going over this time, and goshdangit he found it. He cancelled the order with Boost, and told me I could come in at ANY TIME the next day. I came in in the AM, and he took care of my card WITH Boost on the other line. The entire thing took perhaps ten minutes, and when he was done, my phone was 100% all set. I recommend him to everyone. I noticed a couple reviews on here that says things like, "takes forever," or, "terrible customer service." While I can only speak for myself, Jaime is in there running his entire shop by himself, so maybe try to be a bit patient with him? Also, he only charged me the normal $20 for an activation. I tried to tip him, and he denied it. I'm taking my mom there tomorrow to get her new phone. Thanks again, Jaime!!”
“I went to this store yesterday and had a good experience.I went for my disabled buddy to buy him a flip phone, the nice young lady went the extra mile and taped his new number on the back, thank you for your kindness.”
10AM - 6PM
200 Westgate Dr, Brockton
Mobile Phones
“My wife and I have purchased a Bosch 800 series dishwasher over a year ago, stackable LG ThinQ Washing Machine and a matching stackable LG ThingQ Dryer approximately 9 months ago and saved thousands without any issues. Sales reps/loading staff are super nice and friendly. I wouldn’t go anywhere else.”
“Great service, Aileen and Riven treated me like royalty. I’m so happy to have T-Mobile because my experiences with this team group of people that work here does a great job.”
“(Translated by Google) Excellent service, Bruno an excellent professional, attentively friendly and competent(Original)Excelente serviço, Bruno um excelente professional, atenciosamente simpatico e competente”
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“Best service I ever had the place was easy to find clean and friendly I had to get phone phone screen replacement and everything well well it even came with a screen protector”