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“The entire staff at this store is nothing short of amazing! They all were extremely kind, helpful, knowledgeable, patient, and professional. Gardy(the store manager) personally assisted me and two other customers at the same time and I was not bothered by it one bit. He showed the same amount of attention to each of us. Multitasking and active listening are definitely skill sets of his! He addressed all my concerns and he took the time to educate me on other products that could be useful for me as well. What also stood out to me was I didn’t feel pressured or overwhelmed as I did visiting other T-Mobile storefronts; which prompted me to walk right back out. This is by far the best T-Mobile I’ve ever visited!”
10AM - 5:30PM
1578 Dorchester Ave, Boston
Electronics
“Top-tier. No one does it like this place. They’re brutally honest, the customer service is elite, and they actually care about you. If you’re not coming here, you’re missing out.”
“Amazing find! We just discovered this card shop today. As two pokemon collecting enthusiasts we were thrilled to see the vast selection of cards (and games!) I feel like anyone who walks in here will find something they can enjoy whether it be an older classic or something new! Definitely beats all of the chain retailers I visit to find pokemon TCG. Owner was incredibly kind and knowledgeable of his products! Which made conversation feel natural and interesting for me. Will definitely be visiting again soon, and looking forward to it!”
“I made several visits here as I was pondering getting a new phone. The two reps who helped me were Rebel and Jake. Both were smart, calm and at the ready to help. They answered my (many!) questions patiently and offered relevant additional info. Though I had to hold off buying a phone, they remained engaged and kind. Very positive experience.”
“I bought a new phone from a different store. I had problems with group text messages. After several visits with this store and multiple conversations with Metro and technicians nobody could resolve the problem. So I went to Moody Street where Christina solved all the problems nobody else could. After 18 years with Metro I was ready to leave till I found her. I can now communicate with my family during the holidays”
“Very good customer service, especially with Mr. Franklin, he is the best representative of East Boston. I recommend them to everyone and friends. I am 100% happy with my new Samsung phone.”
“Because I do not even begin to approach an expert level with all the latest tech, it can require infinite patience to understand my needs and educate me. Franklin has this patience in spades! He is an incredible asset to the company and goes above and beyond. Thank you, Franklin!!”
“This is the best store EVER. I went to another location and they tried to scam me. When I came to this one they helped me with everything I needed. Love this store. Great people.”
“One of the best stores, amazing customer service, have an amazing inventory. First ones to have fenix 8 in orange spark when everyone else was out of stock. Also amazing staff that is very knowledgeable”
10AM - 8PM
85 River St, Waltham
Electronics
“Jani was absolutely amazing! She spent hours transferring things from my old phone to my new one which she activated. She had limitless patience, was courteous, and was a champ at multi-tasking when more customers came in. She was nothing short of incredible.”
10AM - 6PM
354A Broadway, Revere
Electronics
“I went to replace my lce on iPhone 16 and they did it right away in matter of minites. the phone felt of my lap and got shattered. They did and excellent job on the repair. Would highly recommend them. They're the fastest and the cheapest around.”
10 AM - 7 PM
539 Granite St, Braintree
Electronics
“I was so bummed when I woke up this morning and discovered that my phone wasn't turning on today, so I thought I'd stop by a Verizon store and see if they could help me get it back in action. Temesghen greeted me immediately so kindly, which right away changed my mindset. Within just a few minutes, he was able to perform a soft-reset and my phone was operational again. I am so grateful for his fast and friendly help! I would recommend this store and especially Temesghen for any of these services here. Thank you so much!! :D”
“I bought these headphones and the boy is a very good person and he helped me program them and I also sent money, everything efficient and formal, I recommend them 100%”
“This place is absolutely amazing. It has everything that Hobby lobby and Radio shack use to have. It has all sorts of electronic pieces and parts. Lots of audio, lighting podcasting equipment and also computer parts like fans, old motherboards, all type of circuit boards. The staff were also extremely helpful in giving technical suggestions and sharing past projects. I really hope it stays open since it might not get a lot of traffic. It is a real hidden gem and worth the drive.”
11AM - 7PM
252 Brighton Ave, Allston
Electronics
“Really love this storeeeeee recommend highly. I always go in for Nintendo stuff. Fair price, and if you go in often you end up finding different stuff most times.”
“It is the dream of every PC gamer enthusiast to enter this store and buy their own PC, the staff is very attentive and knowledgeable in their respective areas, a great visit!”
“First off, the owner is one of the friendliest people I've ever met. He was incredibly generous with my son and courteous with my family. You can tell he takes great pride in his business. That alone is worth the visit.
It's a small store, but packed wall-to-wall and floor-to-ceiling with an awesome selection of video games, toys, books, and other gaming stuff. A great selection of retro games, including Japanese games, complete games with boxes and manuals, and repro games. It's definitely one of the best game stores I've been to. If you're looking for some rarely seen games at very good prices, this is a great place to check out.”
“Very good quality products. Prompt delivery. Highly recommended. Thanks for the great service! From placing the order online to delivery was a very smooth process.”
“Just had a great experience getting a new TV at HHS. They first overcame a hurdle that was too much for a certain big box chain store, proving to the extremely cautious management of our new residence, a large condo building, that they had sufficient insurance to be allowed into our building, by filling out the necessary forms, having them endorsed by their insurance company, and very quickly getting them into the hands of building management. Neil at HHS, even after I was ready to buy the particular TV I wanted, took the time to check the manuals of our existing receiver and speakers to make sure the installers knew exactly how to configure everything. Then the installers, Brian and Perfecto, got it set up quickly, with the latter coming back the next day to make some adjustments and show us how to make other ones ourselves if we so choose. All that at a very reasonable price. I couldn't be more pleased.”
10AM - 8PM
1019 Trapelo Rd, Waltham
Electronics
“Ledi and Nate solved an issue that 4 hour of customer service couldn't.
Best T mobile store in the greater Boston area.
Hands down.
I highly recommend ? ?”
“I came in to upgrade the phones on my plan. It was very busy in the store due to Black Friday but Ray E was patient and very helpful. I had a great experience and felt like Ray really valued me as a customer.”
8:30AM - 5PM
120 Elm St rear, Watertown
Electronics
“These guys (and gals) take care of all our cars. I started using them for custom install radar and laser, but that's expanded now include wrap, ceramic coatings, and audio. I wouldn't go anywhere else.”
“If you go to the cricket store in Revere, look for the fenifer. You won't regret it. She is a great assistant. You will like it. Very friendly. I highly recommend that we look for her. Note 10???”
10AM - 7PM
1189 Highland Ave, Needham
Electronics
“The manager Steven and his co-worker Junaid went above and beyond to solve the problems I was having with AT&T. I am 67 years and do not like change, especially at my age. They answered all the questions and concerns I had. The transition was fast, efficient and transparent. 10/10 customer service. I highly recommend this store!”
“I got my previous orders and I am always made aware of anything new coming up and asked if anything interests me. I love the staff at this store because they really do attend tonthe needs of the customers who walk in.”
“Went in to replace my iphone screen, and Ron was able to assist me. He was able to do it fast and once received, it looked like it was brand new again. No issues whatsoever. I highly recommend this place if you need your screen replaced.”
“Vuong and Patrick were both terrifically helpful in creating a new plan at a more reasonable price! Vuong was particularly helpful and available on the day all of the equipment was installed. For me, dealing with Xfinity is generally a nightmare! Vuong and Patrick made it entirely bearable.
Thanks to you both!!!”
“This place is awesome. We didn’t realize what time they closed and came in after closing, but the owner let us in. He gave fantastic guidance and we ended up getting a new record player and receiver here. Super nice, lovely place.Also the owner has a wonderful polish accent :)”
10AM - 8PM
164 Everett Ave, Chelsea
Electronics
“Leisha and Brian were absolutely outstanding. Leisha went above and beyond to help me reactivate a new phone after I had accidentally broke my original one. She was patient, informative, hospitable and helpful beyond expectation. I will definitely be coming back for service at this location for future service. Thank you both for helping! :)”
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“Mikael is wonderful - honest and kind and extremely knowledgable - the older stereo I brought to him for repair had extensive damage to the turntable the tape deck and CD player as well as the speakers and it would have cost more to fix than it cost to purchase - so I decided not to go ahead - and he offered to take it and recycle it for me- I can't say enough good about him-”