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“Went here to trade in my old phone for a new one. Melanie handled my case and made what was normally a dreadful process an ez one thanks to how she worked w/ me and answered all my questions. Great service overall, will probably stick to this store in the future!”
“Top-tier. No one does it like this place. They’re brutally honest, the customer service is elite, and they actually care about you. If you’re not coming here, you’re missing out.”
“Absolutely amazing service! The staff was incredibly knowledgeable and helped me find the perfect phone plan without any pressure. I left feeling valued and excited about my new device!”
“Amazing local store which carries everything you could be looking for from Pokémon, One Piece, Sports and everything in between. Plus games from every game console ever made. Highly reccomend a visit”
“I came to Waltham to help my elderly uncle with his phone service and I have to say Kiki was amazing!! She was so thoughtful and patient with us. It’s great to see someone in customer service that actually knows how to treat customers. I highly recommend this company their products and definitely their service. Thank You KiKi for being so amazing”
“Very good customer service, especially with Mr. Franklin, he is the best representative of East Boston. I recommend them to everyone and friends. I am 100% happy with my new Samsung phone.”
“I needed my android LG phone fix asap. After diagnostic testing, they didnt have the parts in stock. An Order was placed overnight, and they fixed my phone the next day. I'm so thankful for them bringing my phone back to life.”
“Because I do not even begin to approach an expert level with all the latest tech, it can require infinite patience to understand my needs and educate me. Franklin has this patience in spades! He is an incredible asset to the company and goes above and beyond. Thank you, Franklin!!”
“Perfecto, Barry, Wayne, and Geo were FANTASTIC! Set up custom speakers and TVs in a day and a half, even spending a couple hours in the phone with our Internet/cable provider to ensure we were set up. And my dog got plenty of pets. Highly recommend!”
“I went to metro pcs on 372 Washington brighton mass.
This morning.The customer service rep I believe her name is MARIA.
SHE is a BLESSING. GOD BLESS HER FOR ALL HER
HELP”
10AM - 8PM
85 River St, Waltham
Electronics
“Great people. Unable to fix the problem but spent 90 minutes with the problem. Metro PCS cooperate couldn't even fix the problem yet. Very family oriented and helpful”
11AM - 7PM
252 Brighton Ave, Allston
Electronics
“Great selection of games, consoles, user manuals, and accessories. Seriously, they have everything! Plus, the customer service is second to none. Wonderful experience all the way around!”
“Great local place for video games, I've been here multiple times. Warning tho, website is very old with inaccurate hours, Place is open 10am to 1pm most days. I always find something great here.”
10AM - 6PM
354A Broadway, Revere
Electronics
“There's no better place to go than this place. They really help you fix your phone. I'll tell me friends to come here for future business. Thanks Rosa for your help on fixing my Samsung.”
“One of the best stores, amazing customer service, have an amazing inventory. First ones to have fenix 8 in orange spark when everyone else was out of stock. Also amazing staff that is very knowledgeable”
10 AM - 7 PM
539 Granite St, Braintree
Electronics
“I was so bummed when I woke up this morning and discovered that my phone wasn't turning on today, so I thought I'd stop by a Verizon store and see if they could help me get it back in action. Temesghen greeted me immediately so kindly, which right away changed my mindset. Within just a few minutes, he was able to perform a soft-reset and my phone was operational again. I am so grateful for his fast and friendly help! I would recommend this store and especially Temesghen for any of these services here. Thank you so much!! :D”
8:30AM - 5PM
120 Elm St rear, Watertown
Electronics
“Stereo installation pros. Its been two years and my system still sounds amazing. Derek sorry just getting around to this. Small world we had never met, well maybe in the 80's as we ran in a similar circle. Speed is just a question of money. How fast do you want to go? Same with stereo systems. I can't remember the techs name but he was super nice did a great job. I had a leak somewhere rug was soaked instead of blowing it off they lifted all the carpet and dried it out. You get what you pay for. Wrapped cables etc, prideful work ethic. Great job. The shop is part high end showroom part museum. If I had the money the detailer looks A+ too. If you're preparing or prepping for future work have a check list on the work order.
Thanks SIM”
“I have got the best service in the metro by T-Mobile store located at 776 Tremont st. They are very friendly and welcoming. Transferred all my data with patience .”
10AM - 7PM
98 Causeway St, Boston
Electronics
“I visited the Store on Causeway Street because my previous Carrier was causing me issues, and not willing to work with me. Robert Dalton went above and beyond to get me everything I needed and wanted! He guided me every step of the way, with class and urgency. I would highly recommend this Location, and if you can get Robert to assist you, you'll be in great hands!”
“I highly recommend the T-Mobile store in Dedham, MA. I had a significantly damaged iPhone after an accident. I experienced exceptional customer service on multiple visits. I dealt with Nicole on 2 occasions (who was amazing!) and Jeremy on 1 visit- who was also wonderful.
I had to spend some time there while my data transferred and I got to observe the whole store. All of the employees were hard working, engaging and most importantly- very kind to all of the customers. Not all stores offer such a positive experience- I do hope T Mobile compensates their energy and efforts!”
“Very good quality products. Prompt delivery. Highly recommended. Thanks for the great service! From placing the order online to delivery was a very smooth process.”
“It is the dream of every PC gamer enthusiast to enter this store and buy their own PC, the staff is very attentive and knowledgeable in their respective areas, a great visit!”
“If you go to the cricket store in Revere, look for the fenifer. You won't regret it. She is a great assistant. You will like it. Very friendly. I highly recommend that we look for her. Note 10???”
“Dariusz is amazing he redesigned my audio system twice and will not leave until everything is perfect as a professional Classical Cellist, who does a lot of recording the quality of my Sound system is very important to me. He helped me install a Blu os audio system with their receiver and a British amplifier that weighs more than I do.”
11AM - 7PM
899 Main St, Waltham
Electronics
“I was looking for headphones and the only ones they had on display were the Focal Utopias. I couldn’t afford those but the staff let me try the audio setup, so that was cool. The guy also recommended a specific DAC dongle for me.”
“I have been a customer of Zetronix for over 15 years. I first purchase was a single lens Black box dashboard camera. During these years, it has endured very hot and cold season and it is still doing its job. Someone stole my SUV out of state and throw it out the window, after stealing the car, and I happened to be going down a street and saw what looked like my camera on the side the street. Once I got back in state I plugged it up and it’s still does it job. Now I purchased the Rout 4K dual lens dashboard camera. About a month using it and like all of Zetronics products I’ve purchased, it work super good. It plugs into the OBD2 connector. The instruction says it won’t drain your battery, it doesn’t. In the parking mode, it picks up people or movements about 30 feet away. And the sides and the back of my car it picks up movement at a distant and it sends out a text or a video of the movements. You will be very satisfied with this unit because if some one attempt to steal your car you have have a video stored on your phone”
10AM - 8PM
57 Bond St, Watertown
Electronics
“I just took my phone to T-Mobile at the Arsenal Mall in Watertown. I had tried to change my phone to ring longer and used a code from the internet. My phone then stop taking all calls and and blocking any voicemail. Marcos Rodriguez was wonderful. He quickly and efficiently corrected the problem. He was respectful and has a kind manner that put me at ease. Thank you Marcos!”
“Incredible experience because Ben made it so - he is the best customer rep I’ve ever interacted with, and he made going into Comcast, one of the worst places in the world, a joy. Thank you Ben. Give him a raise.”
“The guy was great I can truly say and I'm not easy at giving compliments and I've been with a lot of different T-Mobile AT&T Sprint this probably was the 1st time ever that someone was honest kept it real and handled their business like a chanthe business like a champ nothing but respect good one to go to for troubleshoot”
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“Mikael is wonderful - honest and kind and extremely knowledgable - the older stereo I brought to him for repair had extensive damage to the turntable the tape deck and CD player as well as the speakers and it would have cost more to fix than it cost to purchase - so I decided not to go ahead - and he offered to take it and recycle it for me- I can't say enough good about him-”