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“Patricia was great! She was knowledgeable and not too pushy. She helped me find the right type of mattress for me and was patient with my questions and wanting to try other mattresses to compare them. I would recommend coming in to see her!”
9:30AM - 8:30PM
811 Boylston St, Boston
Furniture Stores
“I had a great experience at this store! This was my first time purchasing a mattress in person, and Luis was so kind and helpful! He walked me through the shopping process and helped me find the perfect mattress within my budget. The store was having a good sale too, I got a free adjustable bed frame with purchase. I also appreciate that mattress firm offers a white glove delivery and setup service. I think it’s definitely worth the extra cost to alleviate some of the work of moving!”
“Friendly, informative, efficient…we’ve bought our mattresses at that location since we moved here in 2011. It’s great! Kudos to Terrance for his assistance!”
“Preston, was the best sleep expert who helped me make the best choice when I came to their store to buy a mattress and an adjustable base.
I thank him so much!!
Safaa Shaheen”
“Excellent experience. M Serkan was more than helpful. He answered all our questions and made sure we were thoroughly satisfied with our choice.
Mattress delivery by R Wilbert was smooth and on time.Thank you !”
“The store was clean, neat, and well stocked.
Hunter, my Sleep Expert, was knowledgeable, friendly, and most helpful. He explained my options but didn't pressure or try to upset.
I highly recommend.”
“I recently bought a mattress in February but after a few months I decided to take advantage of the 120 day sleep trial. I was having a bit of back/side pain so I came back to upgrade. I met with Shawn who helped me with my first purchase. I tested out more mattresses at the store and decided to upgrade to the Dream Cloud PressureSmart Technology Plush Pillow top. The exchange paperwork was super easy and I scheduled my delivery for two days later. The drivers came and removed my old mattress and set up the new one. I’m very pleased and happy and had a great night’s sleep. Thank you Shawn for all your help!”
“Staff is very knowledgeable and helpful. I was shown samples of exactly the fabric colors and materials I requested. Experience was efficient and satisfying. Great job!”
9:30AM - 8:30PM
1234 Boylston St, Chestnut Hill
Furniture Stores
“I did advance research on what I wanted. The store was empty of customers the entire time I was there. I was in a rush, but the checkout process took a little longer to wrap up than it should have - my sales rep was bantering with other employees so I had to tell her to move a little faster.”
10AM - 8PM
884 Providence Hwy, Dedham
Furniture Stores
“Miguel was wonderful. Great service, very helpful and knowledgeable about the products. Listened to what I was looking for and my price point and found the perfect mattress for me in a timely fashion. Highly recommend and will go back.”
8:30AM - 4PM
79 Wexford Street, Needham
Furniture Stores
“Dan Crossman and his crew at Saltwoods designed and created the most gorgeous custom walnut kitchen work table for my family’s antique home on the Cape. Beautiful craftsmanship and Dan was a pleasure to work with from beginning to end. The Saltwoods crew are masters of their craft.”
“I was in the market for a new mattress because I’ll be moving from Brighton over to Newton with my girlfriend. I originally was doing some research online and considering Mattress Firm, Bob’s, etc., but something just didn’t feel right with the high prices at those stores.
I’m so glad I stopped into this place on a whim. I was able to try out a few mattresses without feeling any pressure to buy that day, and ultimately, being a simple guy, I just needed a place to lay my body at night.
I wasn’t fishing for a bottom-of-the-barrel price or mattress. I genuinely wanted a quality product without all the markup and marketing hype you see with a lot of the big-name retailers.
When I decided to come back a little later in the day with my girlfriend, we ended up getting a really good mattress for a very fair price. Mike, the salesman, was extremely polite and professional throughout the entire process. That little bit of personal touch goes a long way in the sales business, and ultimately we’re very happy with our purchase.
I don’t often write a lot of reviews, but the experience was so painless that I figured it was the least I could do. I would highly recommend just giving them a chance.
Yeah, the store layout may seem a little all over the place, but when you’ve got beds flying off the floor because of great deals and good service, I don’t blame them for having things a little cluttered. They’re too busy making their customers happy.
As my mother always told me, don’t judge a book by its cover. Never thought I’d have such a great experience buying a mattress, but here we are 😁🤝”
“A followup visit. Two Vterinarians and three staff members converged on the case. I was in and out in less than 45 minutes. Visit included a detailed physical exam, abdominal ultrasound exam, discussion of findings of the exam:, an IV drug administration, and a topical medication. Ultrasound was forwarded to our primary care vet. All this was conducted with professionalism, courtesy and compassion.”
9:30AM - 8:30PM
38 Furlong Dr, Revere
Furniture Stores
“Ezra helped us out and they were phenomenal. Very knowledgeable and helpful from start to finish. I would recommend my friends and family to go talk to Ezra for a new mattress. 10/10”
“I had an outstanding experience with Mattress Firm in Everett, thanks to Valerie's exceptional customer service.
My son is moving into a rental house on June 1, but he won't receive the keys until 10:00 a.m. The mattress delivery window is between 8:00 a.m. and 6:00 p.m., so I was concerned about the possibility of the delivery arriving before he could access the house.
Valerie went above and beyond to help. She made multiple attempts to communicate with the delivery team to ensure they were aware of the timing issue and did everything she could to accommodate our request. She also helped me apply a discount code I had found online, which was greatly appreciated.
Throughout the entire process, Valerie was patient, proactive, professional, and genuinely focused on helping us. In a time when great customer service can be hard to find, she truly stood out.
Because of Valerie's dedication and willingness to go the extra mile, I would highly recommend Mattress Firm to anyone looking for a mattress and a company that values its customers.”
9:30AM - 8:30PM
65 Boston St 2nd Floor, Dorchester
Furniture Stores
“I just moved from San Francisco to Boston, getting a mattress can be someone’s most important first decisions.
After visiting a couple locations, I am particularly impressed by Jon’s expertise. He made an otherwise daunting task easy and admittedly pleasant. I would highly recommend this location for your mattress and bedroom needs, the service was top tier!”
“Yasin is very patient
to the costume he provided good service I’m very satisfied thank you so much . The store has nice collection. And I can suggest you to go this store”
“If your looking for Unique pieces to TRUELY make your house put a smile on your face when you walk through the front door LIGHTHOUSE WOODWORK DOES THIS Definately worth at least 1GOOGLE SEARCH”
“Although the stores were closed when I went by, I was amazed by the variety of design options visible through the window displays. The fixtures and lights are beautiful and very unique. If you are remodeling, it's a must to go by.”
“I purchased two leather chairs and one ottoman by Chris in the Quincy MA store. He was wonderful. Knowledgeable and helped me decide on style, leather grain. I wasn't sure if I had room for two ottomans and I just ordered the second one. He was attentive but I felt no pressure to purchase. Thank you for such high quality furniture and your skilled and professional staff, Chris!”
11AM - 8PM
368 Hillside Ave Ste 3, Needham
Furniture Stores
“We went to see Beth to pick out furniture for the nursery. Very knowledgeable and helpful. Prices were reasonable, especially compared to other non kid furniture and our chair is great!”
““All That Matters” is a quaint vintage eclectic shop. Ursula is very welcoming and her items ate displayed in a lovely fashion. I always find “something” I never knew I needed or wanted. Always a joy to walk through and experience the selection, imagine it in your home or think how to re- putpose it!”
“Appreciate your sercive Emmanuel , ill be back soon again because you alway take good care of us. Thank you for helping us pick our living room set today. Frugal is the best on prices and selection”
10AM - 9PM
119 Middlesex Ave, Somerville
Furniture Stores
“Awesome experience, purchased a mattress, I was shown several options and encouraged to get the feel for each before deciding on the one I felt was best for my comfort and they were helpful without excessive sales pressure. Plan on going there again if I need anything else.”
“Awesome pieces and really fair prices! The longer an item is on the floor for sale the more they discount it. Bought a huge 9 drawer dresser for only $250 with minimal scratches. Other secondhand stores in the area would’ve charged me way more”
“I truly amazing restoration of an old family chair. I was blown away by how beautiful the wood is, especially considering its condition before restoration. Worth every penny.”
“Visited the store to purchase a sleep number bed replacing one which we had for many years. The manager of the store, Matt, expertly guided us through the features of all the relevant beds models to ensure we were fully informed. We were pleased with his sales techniques. He seemed more interested in making sure we were fully informed rather than simply closing a sale (which he did). A great store to learn about and purchase sleep number products”
9:30AM - 9:30PM
162 Everett Avenue, Chelsea
Furniture Stores
“Excellent customer service! I called on a holiday and as someone that works in retail, there’s nothing more annoying than someone calling on the holiday and asking what time is closing and I believe her name was Katrina She answered with a positive attitude and good vibes.”
“I had a really great experience here. The guy who helped me was super friendly and actually took the time to understand what I was looking for instead of just trying to sell me anything. Definitely recommend coming here if you want good service and great prices!”
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“Bought a mattress for my child in college. We didn’t want to spend a lot and the salesman Alex was happy to show us the bottom of the line options without trying to upsell us. Definitely recommend!”