Post Offices near Brookline, MA

30 locations found near Brookline
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“Another frequent patron of the Brookline Village Post Office came across the previous comment and mentioned it in passing. I was appalled when I finally read it myself because I was off to the side addressing some priority mail when all this happened. Let me first make clear something that neither this individual nor the other person present seem to have been aware of: there is ample and clear signage in multiple locations directing patrons where and where not to stand. This gentleman and the “difficult” person he mentions (who, by the way, apologized to the clerk for her behavior while up at the window, one of several pertinent facts which seem to have eluded the commenter) were standing where it was clearly marked with red x’s and text saying “Do Not Stand Here”. Furthermore, they had completely ignored the large sign, prominently displayed and visible as soon as you come in the door , clearly directing people where the line begins. I’m sorry for this gentleman’s color blindness, but I’d bet he has no trouble reading.His assertion about labels and being constrained to pay more because of a lack of them is patently false, as anyone who frequents a post office knows. Priority Express is the only mailing requiring a specific label and there are always piles of those available in the slots on the side or from any clerk. Otherwise, you address your mail yourself, then choose how you want to send it. He further maintains that the clerk saw he needed tape and did nothing about it. Did he ask for tape like any normal adult would do instead of relying on someone to see something which might not be evident at all? Seems not. That’s on him, not the clerk. Had he asked, he would have been offered the use of tape left behind by another customer or sold a roll if none of that were available, as I have seen happen countless times. Further undermining this observation is the statement he was sent to the back of the line causing him to have to endure a long wait. First of all, there was no line to speak of and he wasn’t even in the post office when I finally finished at the side and joined it. I was taken in about 5 minutes. Secondly, anyone who comes to the window and is lacking something is told to rectify the situation on the side then come straight back once they’re ready. They are specifically told NOT to get back in line. I won’t even dignify the falsehoods about growling and hissing with a response.As someone who is at the Village at least once a week, I am grateful for the current crew’s unfailing courtesy, good humor, and efficiency and so are all the others I know who depend on this office. One of the clerks there had been staffing the place alone for 3 months, doing everything from the PO boxes to serving customers to sweeping. They were there from opening until closing, six days a week and, to my knowledge, never missed a day while impressing me not only with their diligence but their patience and efficiency. So, I have no idea what prompted such a wildly skewed and falsifying outburst, but it definitely does not reflect what happened or the reality of how this PO works.The same goes for Jean C’s comment which I happened to read while here - completely false and racist to boot since she is referring to a person of color who speaks perfect English albeit with a Haitian accent. In fact, I am struck by how many of these recent comments leave me with the feeling that they are prompted by some personal grievance and score settling rather than an accurate appraisal. Get a life people.”

2.3 Poor21 Reviews

“Since they closed the 02134 Allston branch, with no obvious signs of it coming back, this is us Upper Allstonites closest location (at least they’re open till 7).”

1.8 Poor51 Reviews

“I went to this Post Office today to mail 10 plusletters and a package. Hands down the best customer service I have every had. The older gentleman was kind and got us in and out quickly. TY!!ackage.”

4.1 Good34 Reviews

“Heidi is literally the kindest postal service employee I have ever met! She helped me figure out the best ways to mail two different packages, and she was so sweet to everyone else who came into the post office while I was there. USPS, know that Heidi is the best of the best!! :) This will be my go-to USPS location as long as I live in the Boston area.”

3.9 Good28 Reviews

“I’m there often. I visit with my pup. Most of the folks are friendly, and overworked. I smile and try to be as efficient and friendly as possible - streamlining is key.Sometimes they also have water and/or a treat for my pooch. A little kindness goes a long way. Cheers.”

3.7 Good40 Reviews

“When my 6-year-old wrote a letter to Santa and dropped it in the mailbox on December 23rd, we planned on simply making sure she got a reply Xmas morning. Well, today (12/24), she was unexpectedly hand-delivered a letter penned by "the big guy" by one of the postal workers from 02465. Unbelievable. I love our post office. Thank you!!”

4.3 Superb16 Reviews

“I was there this morning, great customer service special this Guy 'JIM , he took good care of my item excellent man god bless him.JIM ⭐⭐⭐⭐⭐THANK YOU.?”

3.7 Good39 Reviews

“You might not think reviewing a Post Office branch is worthwhile, but this particular location stands out for friendly staff and efficient wait times. I live in Cambridge but prefer to go to this branch for the friendlier and easier overall experience. There’s generally available 15 minute street parking right in front of the building if you go in the morning.”

3.9 Good18 Reviews

“So happy to have a post office open every day 6am to midnight! Came here on a Saturday afternoon because most post offices closed at noon on Saturdays. Easy to get to location, free 15 min parking in front, and easy to drop off my packages. Thanks again! ?”

3.3 Good100 Reviews

“I was a little hesitant to visit this post office because of the poor reviews but the postal workers we encountered were professional and courteous. We picked up a large flat rate box ($22.10 March 2023) and was informed we can pay for it when we drop the package off. So we returned a couple of hours later to do so. There was only one person in line (looks like she's renewing her passport and possibly her first time doing so) but we weren't in a hurry. A male worker came from the back to help us and our transaction was over in less than ten minutes with no issues. They provide glue sticks for customers to seal their envelopes. They sell packing supplies if you need them. This location also rents mailboxes. Convenient location and hours.”

3.4 Good39 Reviews

“This is a wonderful post office! I’ve been a customer since 1969. Postal sales associates very competent, pleasant, knowledgeable, and efficient. Easily handicapped accessible. Being open onSat 8-noon helpful.”

3.3 Good43 Reviews

“Great! I like the office, the workers, and the location. I walk everywhere. I don't mind coming in. The Santa Mailbox during Christmas is also very, very cute. I like this location. I have lots of patience. Call me crazy, but grace and class and patience all go a long way during Christmas, especially in the year 2020.”

3.3 Good42 Reviews

“Arguably the best full service PO in Metro West. Can be a tad busy around noon and near close but Kelly and Wendy will take care of you. Lots of packing materials and friendly smiles that give you all the mailing options. Off peak times you are in and out with usually no wait.”

4.1 Good9 Reviews

“This is my favorite Post Office I've been to in the whole country. I've never had to wait more than a couple of minutes in line, I'm often the only customer, the staff are always friendly, and there's plenty of parking nearby. That's everything I need.”

3.5 Good19 Reviews

“Just left the Brookline location… Drove here in hopes of a better experience to mail a simple package.10/10 .. Bald Clerk— pleasant, efficient, courteous. Worth the drive!!Thank you Sir for your service!!”

4 Good9 Reviews

“I love this hidden gem of a post office location. The woman there is incredibly helpful and friendly, and I've seen her work with patrons to help get the correct forms and paperwork while still keeping the line moving.”

3.9 Good10 Reviews

“I have been going there for 3 years THE BEST usps location. Very nice and friendly staff and they are working fast, which is important. Stuff smiles to you and being nice. Just my favorite spot for sending mail and packages. I usually send them with Steven, but if he is busy with someone else, I go to another person and never got any problems. Everyone there is just a very good worker!”

3.4 Good21 Reviews

“Wonderful and friendly experience. I needed to purchase a shipping label to send a package to Georgia during peak hours (lunch). It was also the week before Christmas and the post office was understandably slammed. Despite that, the workers were very kind and efficient in servicing in the long line.”

3.8 Good10 Reviews

“Friendly and helpful staff. Even with someone USPS ignorant like me, they were patient and helped me out in great detail. Now that I know its this easy I will be using it more frequently.”

3.2 Average32 Reviews

“I have been going to the Islington Post Office for years because the people who worked there were always friendly...until today. Bill needs an attitude adjustment.”

5 Superb3 Reviews

“I need to say that I never had good experience with usps offices, but this office is an exception. I went to send a mail in the afternoon on Friday March 11th, and the guy in the window was so polite, nice and efficient. I never felt so great and relaxed in a postal office before, and I think good work should be recognized.”

3.7 Good7 Reviews

“Very happy with the service. Was desperate to send a big big package on Saturday and Tom helped me a lot. Just call before you're there, they will answer immediately and will try to solve the issue. They will accept prepaid packages only, so if you need to send something keep it in mind.”

3.1 Average27 Reviews

“The reviews are probably based more on bad experiences on the delivery end. This office is straightforward and gets the job done. I wish USPS would invest and probably spruce up the place, similar to newer facilities I see in other areas of the country. This would probably make the space more inviting for staff and customers.Overall, I use USPS more than the other services. Prices in most cases are better and get to well traveled locations relatively quickly.”

3.6 Good7 Reviews

“Leilani and Cory are the BEST! They helped me try to figure out how to get my oversized package shipped in a very tight timeframe with a reasonable cost. They were so nice and accommodating - definitely the best service I've received at this post office, or any post office really.”

3.5 Good8 Reviews

“Was having trouble with USPS website so went in person. No line and guy working was super helpful with best shipping option and super patient when I clicked the wrong buttons when declaring contents, credit card machine. Pleasant experience!”

3.2 Average16 Reviews

“Super helpful and friendly employees. I had a package delivered to the wrong address and they took the time to track it down by calling multiple individuals. Package was missing for less that 24 hours. Also they gave my daughter activity sheets to keep her entertained while we waited. All my other experiences here have been great as well.”

3.8 Good5 Reviews

“I don't know exactly what "weird vibes" mean in the context of a post office. Long lines? Are you not used to that by now? 99% of my experiences have not been negative at all. In fact, I find the postal workers friendly and willing to go above and beyond.”

3 Average40 Reviews

“Friendliest service in the metro Boston area! As a warehouse manager I have been to a number of carrier locations across the city and this location is always the most helpful and kindest. Everyone who works here deserves a raise.”

5 Superb2 Reviews

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