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“Amazing Customer service, can’t thank Andrew and the staff enough. Very satisfied with the service and i would recommend them to anyone looking for a great service and great vehicles!!! 10/10!”
“I am leaving this review for Javonna. I recently rented a car for this weekend to drive down to the Cape for a wedding. Javonna was phenomenally professional in assisting me with my rental as well as extremely helpful in ensuring that the rental was tailored to my needs. I'd rent from this place again in a heartbeat!”
“We rent frequently through Wakefield Enterprise. The staff is courteous, responsive, and intent on making our rental experiences positive. They go out of their way to make sure renting a vehicle not only serves its purpose, but is enjoyable as well. Thank you Wakefield Enterprise! We will be back!”
“Medford enterprise is most definitely the easiest transition to a rental that I’ve ever experienced. I would 100% recommend this location if you are looking for a smooth and effortless auto rental! The best part is that there is an off site street for personal parking of your vehicle, first come first serve but I have zero complaints! Thanks guys!”
“Tayeron from Enterprise Waltham did an excellent job getting us into a very nice car. We had a great trip and a lot of that was because the car rental service went so smoothly. We both were impressed with the level of customer care and will definitely be returning for our next rental.”
“Enterprise Rent-A-Car Chelmsford Street in Lowell great place friendly service always new very clean cars will definitely make my next vehicle rental from Enterprise ??”
“Anthony was outstanding! I had a serious issue at the Needham store and he went above and beyond to fix the situation and got me on my way without missing my appointment. He should receive the highest commendation available. He may have saved the loss of a long time customer”
“I bought a BMW and a MINI at this dealer and I was very well taken care of. They helped me with the finance and registration process, and answered all my questions. They also speak portugueses which was very helpful.”
“I don't know the employees name but he did a hell of a job. Was fast and got me the rental I needed in literally no time. He respected my time and was very friendly! Appreciate you guys!!!!”
“We picked up a car today at the Woburn, Ma location on Mishuawm Rd. The gentleman who took care of our reservation, Amir, was the best. He was kind, courteous, patient and informative. I would never consider renting a car anywhere else in the area if you could promise that Amir would be the guy taking care of us. He is a true positive asset to the company!”
Open 24 hours
5 Crescent St, Charlestown
Car Rental
“I will always use Boston Town Car. I dropped my phone after exiting the sedan and did not know it. 5 minutes later I called Mack Sanchez who sent my driver back to allow me to look in the car to no avail. unbeknownst to me Mack and Arlen Dos Santos began calling my phone and after repeated attempts found my phone which some kind stranger had brought to the Air Canada counter. Then going beyond the call of duty Mack sent Arlen, my driver, back to the airport to find me and let me know where my phone was. He literally scoured the airport to find me. I burst into tears at the commitment of these two amazing employees who found my phone. I am a customer for life of Boston Town Car- they greatly exceeded my expectations!”
“The BEST service. Enterprise had completely screwed us and Mike at Avis saved the day!! Couldn’t speak highly enough about the customer service provided to us. Thank you again!”
“No one likes having their car at the shop but renting from Enterprise Wilmington made it much better
Great friendly staff looking to make your day better!”
“I spoke with the manager Matteo, he went above and beyond to help me with a rental to surprise my daughter's for our birthday weekend getaway. So much so I'm going to come and look at a suv”
“Sentry auto group was very good about fixing the recalls on my car and they did it in a timely manner. I also found the people that worked there very friendly and accommodating and I would definitely recommend anyone to go there for any repairs of any kind,”
“I am required to rent a vehicle for work fairly often. I have the ability to choose where I rent from. I continue to choose this location for several reasons. Each of the agents know me by name. That would make sense since I rent so much right what doesn't make sense is that they know everyone by name. They don't look at you as just another person renting a car they actually take the time to speak with you make sure that the rental meets your needs. They go above and beyond. I have witnessed reps calling around to find specific vehicles for the clients. Truth of the matter is I have another Enterprise less then 1 mile from home and I continue to rent here because of everything the team does. They really go above and beyond to make the client happy and I appreciate that.”
“Extremely nice people, great customer service, one of the most convenient locations I've ever experienced.
It was difficult for customer service over the phone to help me transition one vehicle to the next. When I went into this location this was very simple for them to do and they would explained everything extremely thorough.
Customer service over the phone to help me transition one vehicle to the next. When I went into this location this was very simple for them to do and they explained everything extremely thorough.
It's so much more convenient than the airport here. Great people, make sure you acknowledge the John Belushi cool t-shirt!”
“Super friendly service. It was so quick and easy. We were a party of 7 and rented their Kia Carnival van. Lots of room for us all.
I also left my wallet in the van the night before our return flight back home. I called them early the next morning and left a message, as some as they opened Harrison the sales rep called and confirmed he had my wallet. Harrison also went above and had an employee run it over to the airport before we left. Great job and a wonderful team at Peter Fuller's
Thank again”
“Emma and Salim, you guys are the best. I always pick this Enterprise for my rentals. I’ve received excellent cars from here, the location is very convenient too. Thank you for always treating me so well, will see you next time.”
“Tewksbury Enterprise is the best!!! This is my third time renting from them this year and they will be seeing me again soon. The car that was reserved for me was unavailable and they took the time to show me other cars that would best suit my needs. I then had issues with my ID and they worked with me to get other ways to still rent. Thank you Andrew, James, and Kevin for helping make a stressful experience as smooth as possible!”
Open 24 hours
1 Bennett St, Cambridge
Car Rental
“I bought a new Ford explorer at Stoneham Ford and picked up the car on monday may 15th. Both Billy Pollack and Chris Santarpio were who I bought the car through. Billy gave me a great price on my trade and Chris delivered the car in perfect condition. Chris and Billy spent a lot of time with me and answered all my concerns and covered all aspects of the car operation. I just cant say enough about both gentlemen I highly recommend Stoneham Ford to anyone looking to buy a new car. Ask for Bill Pollack or Chris Santarpio you will be glad you did. 10 stars from me. Thanks Stoneham Ford..”
“Excellent customer service. Hemi and Mark were awesome getting us set up and on our way. Was a pleasure working with them and I look forward to doing business at this location in the future. Would highly recommend this Enterprise location! Beth Kenney”
“Fast service, friendly staff, and good car. Sometimes it is busy and sometimes not, and the staff do the best they can with the resources they have. I really wish they had onsite electric car chargers so I could more easily rent electric cars so hopefully that is something management can consider.
Dianne is always so helpful, I will be back!”
“I had such an amazing experience. I'm actually shocked to read the reviews from three years ago. Not only is this place accessible by public transport, Mr. White, the employee that I worked with, was phenomenal and easy to work with. I would recommend that you do not arrive without a reservation if you are picky, but this rule is true everywhere.”
“Upon entering, I was greeted by Shevonne, she was so awesome!!!unfortunately just my luck there were no gas cars. Except a chevy bolt electric car. Shevonne told me I was going to like this car. I being driving this car for a week and I really enjoy my rental car is sooo fast. I love it!!All men enjoy a really fast car.Great recommendation.Shevonne is who helped me and she was so hospitable and thorough. In Massachusetts sometimes good customer service is hard to find. But at the Hertz at 831 Rogers St in lowell Shevone will go the extra mile with a smile. Thanks for the great work Shevonne!!!!”
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“Rented a car from Pike Cars to go visit my daughter in College while I was in Massachusetts on vacation. I had an excellent experience by the time I pick up the car until I drop it back off. The whole staff is very courteous and friendly. I will most definitely do business with them again.”