Home Decor in Burlington, MA
9 locations found near Burlington
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Home Decor
Home Decor
“Came in not knowing anything. Wilfred the employee who helped me was super helpful, didn’t know one person could know so much about paint.A true expert on the job. Who also made me laughWouldn’t be suprised if he was baptized with paint instead of holy water”
Home Decor
“Simon was wonderful! He actually got my husband to relax for a minute and enjoy the bed we were about to purchase. Also, the entire staff was extremely helpful. Great overall experience and would highly recommend on customer service alone!”
Home Decor
“I have been going to this store for more than 12 years now. The customer service has always been consistently good. On busy days, it can be a little to find help on the floor, but once you do, they really go out of their way to make sure you are helped. They always have very good collection in store for kitchen items ranging from serve ware, cookware, hosting, holiday collection and so much more. The location is great, with lots of free parking and easy access to/from the interstate.”
Home Decor
“Wonderful showroom, and all the staff were very helpful (and patient). We ended up ordering a sofa and ottoman with Lesia, who was fantastic helping us pick out the style and options we wanted. We checked out a few other stores in the area and the quality/selection of pieces here was much better, and service was top notch.”
Home Decor
“Cashier 807706, on 6/16/23, at 5:32, in Burlington, was the sweetest and most helpful salesperson! She immediately stopped what she was doing, helped me, and we had a lovely conversation too. Will definitely be back sooner than later!”
Home Decor
“Love urban, today went in for a return ..it was easy ..customer service always good..u can't try any fits due to the corona though so that part is hard but again return is easy if u have time and energy to go back n forth. Not just UO, its the entire mall, cant try any outfits.”
Home Decor
“The staff at Boston Interiors was really helpful. We were looking for a smaller sofa, but not a loveseat, and they had just what we wanted. The woman who helped us also made some very good recommendations for the other pieces we needed and was very respectful of our budget. Their delivery process was very easy and the delivery team was really nice. We had a very positive experience.”
Home Decor
“This review is for the customer service of Alex. He helped my husband and me select a sleeper sofa for a basement renovation and he was friendly, patient, and knowledgeable about the product. He offered for us to try the actual mattress which involved him having to move numerous things around (which was done carefully and efficiently) but we never felt pressured or rushed. I just ordered a coffee table over the phone and when the guy I was talking with was very helpful and friendly, I realized it was Alex again.I have noted some of the negative reviews for customer service at this location and I did have a similar experience when I was in the store a different time last October and Alex was not working. I needed a fabric sample to determine the couch fabric.There was a male and female associate at the kiosk talking with each other about weekend plans and eating. neither of them looked up or acknowledged me even though I was standing and waiting for a while. I ended up having to flag down someone else for help. It would benefit the store to promote someone like Alex to train associates and avoid poor customer service interactions like that. And if anyone in charge of that location is reading this review, you should thank Alex and acknowledge him for being an asset to your store.”
“Great service, excellent merchandise -- the recliner I purchased is wonderful! Erin was a top-notch salesperson, very helpful, kind, and knowledgeable. without a doubt, top quality furniture and expensive, too. The delivery service was also top notch but frankly charging $300 (299) for delivery of one chair was outrageous! For the prices you pay at Ethan Allen charging so much for delivery seems like price gouging.”