6 Wayside Road, Burlington MA 01803
“I had an incredibly friendly and savvy design consultant. Hannah was very patient with my questions and uninformed knowledge of the quality and selection of furniture. I am 80 and a widower who decided to buy a new couch and chairs for the house. With Hannah great design knowledge and eye I made a selection and brought my daughter to the showroom for final opinion. My daughter was totally impressed with the choice of style and fabric. Hannah made me look good which is to say she honored my selection and gave me some helpful advice. I highly recommend her and the furniture is very well made without being overly expensive.”
90 A Middlesex Turnpike, Burlington MA 01803
“Had a great experience with Jon and Christina extremely helpful with getting us what we needed and not pushing us towards something we didn’t. Was a smooth and easy process and if we ever need another we know who we’ll ask for!!”
270 Cambridge Street Suite 3A, Burlington MA 01803
“Claudia is an absolute expert and a joy and helped us pick all the right colors and basically transform our renovation strategy. An amazing perk of this location. Thank you”
75 Middlesex Tpk Suite 2211 Burlington Mall, Burlington MA 01803
“A girl named Ivy helped us pick the shorts we wanted, she was very helpful and made sure we were looked after by helping us with our online order, very professional and polite - definitely made our experience way better”
15 3rd Ave 2nd floor, Burlington MA 01803
“The most pleasant shopping experience ever— literally everyone we encountered in the store checked in & asked if we needed anything, they were helpful answering questions, & truly just so pleasant to interact with. Marcia checked us out & was so sweet! The store we beautifully merchandised & soothing, I was overwhelmed with by the kindness & professionalism of everyone there”
73 Middlesex Turnpike, Burlington MA 01803
“I had an excellent experience shopping for a couch at the Burlington Crate & Barrel. I had fairly specific needs given the size and shape of my home and was able to find a Goldilocks couch with the help of a staff, notably a woman named Ivy. She helped me in store with fabrics and sizing. She then went above and beyond via email to make sure that I was comfortable with the dimensions and the ability for the couch to fit up a confined staircase. She even made sure that I was all set up to take advantage of the upcoming sales tax free weekend. She was communicative and helpful, but never felt pushy. Very satisfied with my experience at this store.”
75 Middlesex Turnpike, Burlington MA 01803
“I bought a lot of furniture from here, and they were by far the friendliest and most professional furniture store I visited. They were incredibly patient throughout the entire process and gave genuinely helpful design advice that made making decisions so much easier. Honestly, I’m surprised to see some of the negative reviews here. Based on my experience, they’re providing excellent service right now, and I would absolutely recommend them.”
6 Wayside Rd B, Burlington MA 01803
“I recently furnished a small condo with furniture from West Elm. I found the associates extremely helpful and nice, without the aggressiveness you find in other stores where they are paid commission. When a lampshade arrived broken, customer service resolved the problem quickly and personably. In fact, all of my interactions with West Elm customer service (and in-store associates and live chat help), have been terrific! Such consistency must come from the top and it really builds brand loyalty. I'm impressed.”
Two familiar names now share one storefront. Bed Bath & Beyond and The Container Store opened their first co-branded location in Fort Worth, Texas, on May 16, and the concept is spreading to nearly two dozen stores in what the company calls phase one.
Read the postBob's Discount Furniture is growing while its competitors shrink. The Manchester, Connecticut-based retailer reported strong fourth-quarter results in its first earnings call since going public in February, with revenue climbing 8.2% to $648.8 million. Full-year net revenue jumped 16.8% to $2.4 billion, and net income rose to $121.7 million from $87.9 million the prior year. CEO Bill Barton told analysts the company plans to open about 20 new stores in 2026 and sees a path to more than 500 locations by 2035, roughly two and a half times its current 209-store footprint across 26 states.
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