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10AM - 8PM
90 A Middlesex Turnpike, Burlington
Home Decor
“On a rainy day in Spring 2024, I spent a couple lovely hours at the Sleep Number store in Burlington. Cristina was so patient while I acted like Goldilocks trying all the different beds. I actually nodded off while she was helping someone with a pillow purchase! We ended up buying a split top King and we still love the bed so much. I feel grateful every night that I have such a luxurious bed! Cristina helped me with the coupons and codes, and got the price to an affordable number for me. I went back for the cooling sheets (awesome) and my husband’s side sleeper pillow. We now own 5 Sleep Number beds in my family. Couldn’t recommend any higher!!!”
6:30AM - 5PM
270 Cambridge St #3A, Burlington
Home Decor
“Claudia is an absolute expert and a joy and helped us pick all the right colors and basically transform our renovation strategy. An amazing perk of this location. Thank you”
“A girl named Ivy helped us pick the shorts we wanted, she was very helpful and made sure we were looked after by helping us with our online order, very professional and polite - definitely made our experience way better”
“The most pleasant shopping experience ever— literally everyone we encountered in the store checked in & asked if we needed anything, they were helpful answering questions, & truly just so pleasant to interact with. Marcia checked us out & was so sweet! The store we beautifully merchandised & soothing, I was overwhelmed with by the kindness & professionalism of everyone there”
“quality home goods, bought cangshan knife guards for my mac pairing and chef knife very nice, i'm not a professional chef so i don't need to get top of line cutlery, Mac knives are japanese steel, affordable quality at home kitchen knives, the chef knife slices thru beef like butter”
“I bought a lot of furniture from here, and they were by far the friendliest and most professional furniture store I visited. They were incredibly patient throughout the entire process and gave genuinely helpful design advice that made making decisions so much easier. Honestly, I’m surprised to see some of the negative reviews here. Based on my experience, they’re providing excellent service right now, and I would absolutely recommend them.”
“I recently furnished a small condo with furniture from West Elm. I found the associates extremely helpful and nice, without the aggressiveness you find in other stores where they are paid commission. When a lampshade arrived broken, customer service resolved the problem quickly and personably. In fact, all of my interactions with West Elm customer service (and in-store associates and live chat help), have been terrific! Such consistency must come from the top and it really builds brand loyalty. I'm impressed.”
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“I had an incredibly friendly and savvy design consultant. Hannah was very patient with my questions and uninformed knowledge of the quality and selection of furniture. I am 80 and a widower who decided to buy a new couch and chairs for the house. With Hannah great design knowledge and eye I made a selection and brought my daughter to the showroom for final opinion. My daughter was totally impressed with the choice of style and fabric. Hannah made me look good which is to say she honored my selection and gave me some helpful advice. I highly recommend her and the furniture is very well made without being overly expensive.”